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	<title>ChrisZach.com &#187; Business</title>
	<atom:link href="http://www.chriszach.com/category/business/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.chriszach.com</link>
	<description>A digital download of my analog brain</description>
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		<title>The Dragon and the Elephant (No, not Donkey)</title>
		<link>http://www.chriszach.com/2010/04/06/the-dragon-and-the-elephant-no-not-donkey/</link>
		<comments>http://www.chriszach.com/2010/04/06/the-dragon-and-the-elephant-no-not-donkey/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 19:28:52 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Government]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[China]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[policy]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=589</guid>
		<description><![CDATA[I&#8217;m filing this under &#8220;sunny day leisure reading.&#8221; Yes, this is the kind of thing I would read for leisure&#8230; don&#8217;t judge. Next step: Planning a trip to visit China and India and learn about their innovation cultures first-hand. Description &#8230; <a href="http://www.chriszach.com/2010/04/06/the-dragon-and-the-elephant-no-not-donkey/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m filing this under &#8220;sunny day leisure reading.&#8221;</p>
<p>Yes, this is the kind of thing I would read for leisure&#8230; don&#8217;t judge.</p>
<p>Next step: Planning a trip to visit China and India and learn about their innovation cultures first-hand.</p>
<p>Description of the report:</p>
<blockquote><p>The return of the once-dormant economies of China and India to dynamism and growth is one of the most remarkable stories in recent history. The two countries are home to nearly 40 percent of the world&amp;apos;s population, but until recently neither had played an influential role in the contemporary global economy.</p>
<p>In the past two decades, China and India have liberalized internal economic policy, treatment of foreign investment, and trade, and have experienced economic growth at sustained high rates. From the point of view of the United States, however, the most important development in the Chinese and Indian economies in the long term may be the strides they are making in developing their own domestic innovation capacities. After a long period of underinvestment, both countries have committed to growing their science and education systems to bolster research and further economic expansion.</p>
<p>Some observers of the recent growth have said that both countries are surging in their efforts to spur innovation; others have emphasized the potential of one country over the other; and still others have suggested that both China and India have a long way to go before achieving innovation-driven growth. With such a range of views, The National Academies set out to describe developments in both countries, in relation to each other and the rest of the world, by organizing a conference in Washington, D.C. The conference, summarized in this volume, discussed recent changes at both the macroeconomic level and also in selected industries, and explored the causes and implications of those changes.</p>
<p>via <a href="http://books.nap.edu/catalog.php?record_id=12873">The Dragon and the Elephant: Understanding the Development of Innovation Capacity in China and India: Summary of a Conference</a>.</p></blockquote>
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		<title>Pretty Power</title>
		<link>http://www.chriszach.com/2010/01/11/pretty-power/</link>
		<comments>http://www.chriszach.com/2010/01/11/pretty-power/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 14:26:52 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Energy]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[architecture]]></category>
		<category><![CDATA[biomass]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[renewable energy]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=527</guid>
		<description><![CDATA[Need power generation plants always exist as hulking industrial behemoths? Wind and solar power growth is already shifting the generation of electricity from an eyesore to a new and necessary component of our 21st century landscape. Now a British architectural &#8230; <a href="http://www.chriszach.com/2010/01/11/pretty-power/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Need power generation plants always exist as hulking industrial behemoths? Wind and solar power growth is already shifting the generation of electricity from an eyesore to a new and necessary component of our 21st century landscape.</p>
<p>Now a British architectural design firm is giving the more conventional combustion power plant a much-needed makeover. Of course, this plant doesn&#8217;t burn coal, but substitutes palm kernel shells instead.</p>
<p>Why not make these facilities good-looking and integrated into the environment? Sure, they lose their attraction as a movie setting for climactic clashes between humans and alien invaders, but they&#8217;re likely to endear much more good will with the surrounding community who views the plant out their kitchen windows.</p>
<div class="wp-caption alignnone" style="width: 444px"><img class=" " title="Fancy-schmancy biomass plant" src="http://farm3.static.flickr.com/2710/4203264811_b2ed14a7f2_o.jpg" alt="Fancy-schmancy biomass plant" width="434" height="291" /><p class="wp-caption-text">Fancy-schmancy biomass plant</p></div>
<p>Excerpt:</p>
<blockquote><p>Heatherwick Studio has just released its design for a biomass station on the banks of the River Tees in British town Stockton-on-Tees, for British company BEI.</p>
<p>The facility is expected to pump out 49 MWe&#8211;enough to power 50,000 homes. Those homes are expected to see their per capita carbon footprint cut by as much as 80%, since the electricity will be generated simply by biomass generators that will burn palm kernel shells, rather than coal.</p>
<p>Thomas Heatherwick, Heatherwick Studio&#8217;s founder, has a genius for offbeat architecture, made with experimental techniques&#8211;for example, he designed a colony of houses with tinfoil and a bridge that curls up like a snail.</p>
<p>This time, the building has been conceived as less of a power station, and more of a local attraction and amenity. The building&#8217;s skin will literally be green, made up of exterior panels planted with local grasses. Inside, in addition to offices and the biomass factory, there will be a visitor&#8217;s center.</p>
<p>via <a href="http://www.fastcompany.com/blog/cliff-kuang/design-innovation/heatherwick-creates-turns-stinky-biomass-thing-beauty">Heatherwick Turns Biomass Into a Thing of Beauty | Design &amp; Innovation | Fast Company</a>.</p></blockquote>
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		<title>Lessons from an Engineered Restaurant Menu</title>
		<link>http://www.chriszach.com/2010/01/04/lessons-from-an-engineered-restaurant-menu/</link>
		<comments>http://www.chriszach.com/2010/01/04/lessons-from-an-engineered-restaurant-menu/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 01:39:40 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Food]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[restaurant]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/2010/01/04/lessons-from-an-engineered-restaurant-menu/</guid>
		<description><![CDATA[New York Magazine published a piece providing some insight into the marketing &#8211; one might even say &#8220;gastro-econo-engineering&#8221; &#8211; that goes into well-planned restaurant menus today. The information is pulled from the book Priceless: The Myth of Fair Value (and &#8230; <a href="http://www.chriszach.com/2010/01/04/lessons-from-an-engineered-restaurant-menu/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><em>New York Magazine</em> published <a href="http://nymag.com/restaurants/features/62498/" target="_blank">a piece</a> providing some insight into the marketing &#8211; one might even say &#8220;gastro-econo-engineering&#8221; &#8211; that goes into well-planned restaurant menus today. The information is pulled from the book <em>Priceless: The Myth of Fair Value (and How to Take Advantage of It) </em>by author William Poundstone.</p>
<p>The terminology Poundstone uses seems roughly analogous to that employed by other businesses in portfolio planning, the <a href="http://www.valuebasedmanagement.net/methods_bcgmatrix.html" target="_blank">BCG Growth-Share Matrix</a>.</p>
<p>From the <a href="http://nymag.com/restaurants/features/62498/" target="_blank"><em>New York</em> article</a>:</p>
<blockquote><p><strong>Puzzles</strong>, <strong>anchors</strong>, <strong>stars</strong>, and <strong>plowhorses</strong>; those are a few of the terms consultants now use when assembling a menu (which is as much an advertisement as anything else). &#8220;A star is a popular, high-profit item-in other words, an item for which customers are willing to pay a good deal more than it costs to make,&#8221; Poundstone explains. &#8220;A puzzle is high-profit but unpopular; a plowhorse is the opposite, popular yet unprofitable. Consultants try to turn puzzles into stars, nudge customers away from plowhorses, and convince everyone that the prices on the menu are more reasonable than they look.&#8221; </p>
</blockquote>
<p>Instead of <em>puzzles, anchors, stars, and plowhorses</em> charted based on popularity and profit margin, the BCG matrix uses <em>stars, cash cows, dogs, and question marks </em>organized by market growth rate and relative market share. So, the tools are similar in their mechanism but analyze slightly different marketing situations.</p>
<p><a href="http://www.valuebasedmanagement.net/methods_bcgmatrix.html" target="_blank"><img style="width: 420px" src="http://www.valuebasedmanagement.net/images/picture_bcg_matrix.gif" width="486" height="393" /></a> </p>
<p>While a cash cow sounds like an expensive filet mignon, I can see why Poundstone wouldn&#8217;t want to label any restaurant dish with &#8220;dog&#8221;. These are both simple but powerful tools that can be used in strategic planning exercises to illuminate options for improving future profitability.</p>
<p>Another indispensible but deliciously simple strategy tool? <a href="http://en.wikipedia.org/wiki/SWOT_analysis" target="_blank">SWOT</a>.</p>
<p>Via <a href="http://www.tylercowensethnicdiningguide.com/2009/12/how_to_avoid_being_fooled_by_a_1.php" target="_blank">Tyler Cowen&#8217;s Ethnic Dining Guide</a> via <a href="http://www.marginalrevolution.com/marginalrevolution/2009/12/how-to-avoid-being-fooled-by-a-menu.html" target="_blank">Marginal Revolution</a> via <a href="http://nymag.com/restaurants/features/62498/" target="_blank">New York Magazine</a>.</p>
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		<title>Xmas Light Geek Hero</title>
		<link>http://www.chriszach.com/2009/12/14/xmas-light-geek-hero/</link>
		<comments>http://www.chriszach.com/2009/12/14/xmas-light-geek-hero/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 03:34:20 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[christmas lights]]></category>
		<category><![CDATA[guitar hero]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/2009/12/14/xmas-light-geek-hero/</guid>
		<description><![CDATA[With my engineering roots, I can&#8217;t resist occasionally lobbing some props to fellow engineers (or Imagineers) who produce undeniable displays of creativity, even when I share none of the motivation that inspired their innovative adventures. Take Christmas lights. As a &#8230; <a href="http://www.chriszach.com/2009/12/14/xmas-light-geek-hero/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>With my engineering roots, I can&#8217;t resist occasionally lobbing some props to fellow engineers (or Imagineers) who produce undeniable displays of creativity, even when I share none of the motivation that inspired their innovative adventures.</p>
<p>Take Christmas lights. As a teenager, I had no intrinsic motivation to hang the family Christmas lights. In my mind, hanging the lights had competition only with before-school snow-blowing as the most torturous task associated with miserable Midwest winters. Lights tangle. Ladders are a hassle and liability. And, inevitably, no amount of pre-hanging electrical testing will prevent one strand from inexplicably dying as soon as the decorating is complete.</p>
<p>But Ric Turner sees the winter differently. And he certainly has a better touch with electricity and lights. Take his recent project, turning his house and yard into an interactive Guitar Hero game sprinkled with over 21,000 lights.</p>
<p>Ric, you are engineering geek (guitar) hero of the week. I&#8217;m impressed by your imagineerativity. (Aren&#8217;t you impressed by my language innovation?)</p>
<p>By the way, I can safely compliment Ric only because I live too far from home to be conscripted into light-hanging service.</p>
<p>Read this explanation from Ric of <a href="http://blog.makezine.com/archive/2009/12/christmas_light_hero.html" target="_blank">how he created the lighting system</a>.</p>
<p>And watch the video here:</p>
<div style="padding-bottom: 0px; margin: 0px; padding-left: 0px; padding-right: 0px; display: inline; float: none; padding-top: 0px" id="scid:5737277B-5D6D-4f48-ABFC-DD9C333F4C5D:4cd88635-73d7-4cd5-9b71-2200c6440906" class="wlWriterEditableSmartContent">
<div><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/bXjbMIZzAgs&amp;hl=en_US&amp;fs=1&amp;&amp;hl=en"></param><embed src="http://www.youtube.com/v/bXjbMIZzAgs&amp;hl=en_US&amp;fs=1&amp;&amp;hl=en" type="application/x-shockwave-flash" width="425" height="355"></embed></object></div>
</div>
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		<title>Bacon Marketing 101</title>
		<link>http://www.chriszach.com/2009/10/05/bacon-marketing-101/</link>
		<comments>http://www.chriszach.com/2009/10/05/bacon-marketing-101/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 13:13:47 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Food]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[bacon]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[packaging]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=477</guid>
		<description><![CDATA[In researching glass container sustainability initiatives, I came across this awe-inspiring press release from Tyson&#8217;s Wright Brand at Package Design Magazine. Wright Brand has been working with Interbrand to update the packaging and branding of its bacon products. Bacon is &#8230; <a href="http://www.chriszach.com/2009/10/05/bacon-marketing-101/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>In researching glass container sustainability initiatives, I came across this awe-inspiring press release from Tyson&#8217;s Wright Brand at Package Design Magazine. Wright Brand has been working with Interbrand to update the packaging and branding of its bacon products. Bacon is an undeniably delicious and <a title="1,001 Things To Do with Bacon" href="http://latimesblogs.latimes.com/dailydish/1001_things_to_do_with_bacon/" target="_blank">versatile</a> food &#8212; and pleasantly fatty, compared to the rest of today&#8217;s lean pork &#8211;   but that&#8217;s not enough to compete in the bacon marketplace these days.</p>
<div id="attachment_480" class="wp-caption alignleft" style="width: 310px"><img class="size-medium wp-image-480" title="Wright Brand bacon and its sexy new packaging" src="http://www.chriszach.com/wp-content/uploads/2009/10/interbrandwrightbacon-300x225.jpg" alt="Wright Brand bacon and its sexy new packaging" width="300" height="225" /><p class="wp-caption-text">Wright Brand bacon and its sexy new packaging</p></div>
<p>Wright and Interbrand have done their part in advancing bacon branding from an art into a science, as they finished a recent multi-stage, two-year bacon marketing project. You have to read some of the impressive marketing-speak stuffed in this press release:</p>
<blockquote><p><em>&#8230; reposition Wright Brand so it could &#8230; become more emotionally relevant to consumers.</em></p></blockquote>
<p>Emotionally relevant bacon? I guess that&#8217;s not implausible. I do occasionally turn to bacon for comfort when I&#8217;ve had a bad day.</p>
<blockquote><p><em>&#8230; recommended brand position of &#8220;More of what you love about bacon&#8221;</em></p></blockquote>
<p>Bacon is what I love about bacon. Are you selling free bacon?</p>
<blockquote><p><em>&#8230; the strategic foundation for the updated brand mark and packaging system &#8230;</em></p></blockquote>
<p>A plastic bag is now referred to as a &#8220;packaging system&#8221;?</p>
<blockquote><p><em>&#8230; rooted in understanding and delighting the target market of bacon enthusiasts who love bacon &#8230;</em></p></blockquote>
<p>I now have another item to add to my list of hobbies on my Facebook profile: &#8220;bacon enthusiast.&#8221;</p>
<blockquote><p>via <a href="http://www.packagedesignmag.com/esolutions/61/articles/">Package Design eSolutions #61, May 29, 2009</a>.</p></blockquote>
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		<title>Vino Plastico</title>
		<link>http://www.chriszach.com/2009/08/13/vino-plastico/</link>
		<comments>http://www.chriszach.com/2009/08/13/vino-plastico/#comments</comments>
		<pubDate>Fri, 14 Aug 2009 00:48:07 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Beer]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[plastic]]></category>
		<category><![CDATA[wine]]></category>

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		<description><![CDATA[Sounds like the wine industry is wising up and realizing that shipping millions of tons of glass around the country, or even the world, just to transport some Two Buck Chuck doesn&#8217;t make any economic or environmental sense. You will &#8230; <a href="http://www.chriszach.com/2009/08/13/vino-plastico/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Sounds like the wine industry is wising up and realizing that shipping millions of tons of glass around the country, or even the world, just to transport some Two Buck Chuck doesn&#8217;t make any economic or environmental sense. You will now be seeing more wine in plastic bottles. Good move!</p>
<p><a href="http://www.latimes.com/features/food/foodanddrink/sns-fddrink2-wk3,0,6958768.story">Plastic reshaping wine trade &#8212; latimes.com</a>.</p>
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		<title>Obama Highlights Iowa on the Renewable Energy Map</title>
		<link>http://www.chriszach.com/2009/04/23/obama-highlights-iowa-on-the-renewable-energy-map/</link>
		<comments>http://www.chriszach.com/2009/04/23/obama-highlights-iowa-on-the-renewable-energy-map/#comments</comments>
		<pubDate>Thu, 23 Apr 2009 15:26:30 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Energy]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[alternative energy]]></category>
		<category><![CDATA[climate change]]></category>
		<category><![CDATA[energy]]></category>
		<category><![CDATA[Obama]]></category>
		<category><![CDATA[renewable energy]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=423</guid>
		<description><![CDATA[President Obama visited my home state of Iowa yesterday, on Earth Day, to highlight his administration&#8217;s energy agenda, including reduced greenhouse emissions, increased renewable energy production, a cap-and-trade emissions reduction program, and the creation of an advanced energy innovation industry &#8230; <a href="http://www.chriszach.com/2009/04/23/obama-highlights-iowa-on-the-renewable-energy-map/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>President Obama visited my home state of Iowa yesterday, on Earth Day, to highlight his administration&#8217;s energy agenda, including reduced greenhouse emissions, increased renewable energy production, a cap-and-trade emissions reduction program, and the creation of an advanced energy innovation industry as a pillar of the US economy. See the <a title="Obama calls for new era of energy exploration" href="http://www.google.com/hostednews/ap/article/ALeqM5jcXm7Y1YShsFS99RhrKxnWuoZ38QD97NPS6O0" target="_blank">AP article</a>.</p>
<div class="wp-caption alignleft" style="width: 522px"><a href="http://www.google.com/hostednews/ap/article/ALeqM5jcXm7Y1YShsFS99RhrKxnWuoZ38QD97NPS6O0"><img title="Obama at Newton, Iowa factory" src="http://www.google.com/hostednews/ap/media/ALeqM5jrfTBNrD54vjcFnqDpKy1fPB1XZw" alt="Obama at Newton, Iowa factory" width="512" height="341" /></a><p class="wp-caption-text">Obama at Newton, Iowa factory</p></div>
<p>Obama used the town of Newton, Iowa and the Trinity Structural Towers factory there as an example of the potential for clean energy businesses to replace jobs lost in mature manufacturing industries. The Maytag appliance factory in Newton &#8212; now inhabited by Trinity with 90 employees &#8212; once employed 4,000 people before closing entirely as manufacturing shifted overseas.</p>
<p>This is only one example, but it does illustrate the gap between America&#8217;s past manufacturing heyday and the size of today&#8217;s clean energy industry, even considering the potential growth of the latter. We certainly need these new jobs in order to replace those recently lost, particularly in the auto industry. But how do we encourage the manufacturing of these new clean energy innovations to occur in the US rather than overseas? Will clean energy companies make their global operations decisions any differently than hundreds of other industries already have, shifting production to low-cost countries like China?</p>
<p>I hope so. This is not only an employment issue but a national security issue. We need control of local clean energy resources to replace our dependence on petroleum from the Middle East.</p>
<p>I am excited to hear that a cap-and-trade program might finally emerge in the US. As <a title="My Brakes Aren't Squealing, But Detroit Is" href="http://www.chriszach.com/2008/11/14/my-brakes-arent-squeeling-but-detroit-is/" target="_blank">I&#8217;ve written before</a>, until carbon emissions impose a cost on emitters commensurate with the impact of the emissions on the climate, none of our ambitious goals to cut energy consumption and increase renewable energy usage will be feasible.</p>
<p>Obama&#8217;s speech barely addressed the piece of the clean energy economy that will have the greatest impact on the state of Iowa &#8212; biofuels. Iowa already produces large amounts of corn-based ethanol, but most agree that ethanol derived from food crops is not a long-term solution. Moving forward, advanced liquid biofuels will be essential to reduce petroleum consumption, as many applications, particularly diesel engines, cannot typically not be replaced with batteries and electric motors. Future biofuels, such as cellulosic ethanol, will grow into a huge section of the agricultural economy, and agriculture is certainly Iowa&#8217;s backbone.</p>
<p>I look forward to watching these initiatives move forward. Let&#8217;s see what Congress does next.</p>
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		<title>Updates in Craft Beer Press Releases &#124; Beernews.org</title>
		<link>http://www.chriszach.com/2009/03/19/updates-in-craft-beer-press-releases-beernewsorg/</link>
		<comments>http://www.chriszach.com/2009/03/19/updates-in-craft-beer-press-releases-beernewsorg/#comments</comments>
		<pubDate>Thu, 19 Mar 2009 18:35:55 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Beer]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[artwork]]></category>
		<category><![CDATA[Dogfish Head]]></category>
		<category><![CDATA[IPA]]></category>
		<category><![CDATA[label]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=409</guid>
		<description><![CDATA[Dogfish Head (out of Delaware) is one of the few breweries in the country brewing big IPAs that can keep up with the Pacific Coast breweries (particularly those in San Diego!). Plus, they have some awesome new artwork for their 75 &#8230; <a href="http://www.chriszach.com/2009/03/19/updates-in-craft-beer-press-releases-beernewsorg/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a title="Dogfish Head website" href="http://www.dogfish.com/" target="_blank">Dogfish Head</a> (out of Delaware) is one of the few breweries in the country brewing big IPAs that can keep up with the Pacific Coast breweries (<a title="AleSmith Brewing Co." href="http://www.alesmith.com/">particularly</a> <a title="Port Brewing/Lost Abbey" href="http://www.portbrewing.com/" target="_blank">those</a> <a title="Stone Brewing Co." href="http://www.stonebrew.com/index2.php" target="_blank">in</a> <a title="Green Flash Brewing Co." href="http://www.greenflashbrew.com/" target="_blank">San</a> <a title="Ballast Point Brewing Co." href="http://www.ballastpoint.com/" target="_blank">Diego</a>!).</p>
<p>Plus, they have some awesome new artwork for their 75 Minute IPA bottle label:</p>
<p> </p>
<div id="attachment_410" class="wp-caption alignnone" style="width: 432px"><img class="size-full wp-image-410 " title="Dogfish Head 75 Minute IPA label" src="http://www.chriszach.com/wp-content/uploads/2009/03/dogfish-head-75-minute.png" alt="Dogfish Head 75 Minute IPA label" width="422" height="392" /><p class="wp-caption-text">Dogfish Head 75 Minute IPA label</p></div>
<p> </p>
<p> </p>
<div>
<p><a href="http://beernews.org/2009/03/updates-in-craft-beer-press-releases/">Updates in Craft Beer Press Releases | Beernews.org</a>.</div>
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		<title>Chumby Multiplies on to New Screens</title>
		<link>http://www.chriszach.com/2009/03/18/chumby-multiplies-on-to-new-screens/</link>
		<comments>http://www.chriszach.com/2009/03/18/chumby-multiplies-on-to-new-screens/#comments</comments>
		<pubDate>Thu, 19 Mar 2009 05:19:50 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Startups]]></category>
		<category><![CDATA[Broadcom]]></category>
		<category><![CDATA[chumby]]></category>
		<category><![CDATA[convergence]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[TV]]></category>
		<category><![CDATA[widgets]]></category>
		<category><![CDATA[Yahoo!]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=402</guid>
		<description><![CDATA[Cross-posted from StartupSD.net. What&#8217;s a chumby? The quick answer is this: chumby is many things, and the list never stops growing. We last wrote about chumby in April 2008, when they raised $12.5 million in a Series B round in &#8230; <a href="http://www.chriszach.com/2009/03/18/chumby-multiplies-on-to-new-screens/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.startupsd.net/wp-content/uploads/2009/03/chumby-logo-text90.gif" rel="lightbox[402]"><img style="border-top-width: 0px; display: inline; border-left-width: 0px; border-bottom-width: 0px; margin-left: 0px; margin-right: 0px; border-right-width: 0px" src="http://www.startupsd.net/wp-content/uploads/2009/03/chumby-logo-text90-thumb.gif" border="0" alt="chumby_logo_text90" width="239" height="69" align="right" /></a><em>Cross-posted from <a title="Post at StartupSD.net" href="http://www.startupsd.net/startupnews/post/chumby-multiplies-on-to-new-screens" target="_blank">StartupSD.net</a>.</em></p>
<p><em></em>What&#8217;s a chumby? The quick answer is this: chumby is many things, and the list never stops growing.</p>
<p>We <a href="http://www.startupsd.net/startupnews/post/san-diego-startup-chumby-gets-125m-in-series-b" target="_blank">last wrote about</a> chumby in April 2008, when they raised $12.5 million in a Series B round in order to &#8220;accelerate growth of the company, and expand and broaden the Chumby Network to other screen-based Internet connected devices such as LCD TVs and digital photo frames.&#8221;</p>
<p>Well, it looks like they are accomplishing their goal.</p>
<p><a href="http://www.chumby.com/pages/media_factsheet" target="_blank">Chumby Industries, Inc.</a> recently announced a new partnership with <a href="http://www.broadcom.com/" target="_blank">Broadcom</a> to integrate the chumby network into devices, such as internet-connected TVs, set-top boxes, and Blu-ray players, featuring Broadcom&#8217;s chipsets.</p>
<h2>Chumbys of all shapes and sizes</h2>
<p>So, that means chumby is:</p>
<ul>
<li>chumby, a huggable, Wi-Fi-connected clock/radio/widget-playing <a href="http://www.chumby.com/pages/learn_overview" target="_blank">device</a></li>
<li>the chumby network, freely providing over 1,000 widgets in more than 30 categories, such as weather, social networks, photos, sports, news, entertainment, videos and more</li>
<li>chumby-enabled, internet-connected <a href="http://www.chumby.com/pages/media_090108_ces" target="_blank">digital photo frames</a></li>
<li>chumby-enabled portable <a href="http://www.chumby.com/pages/media_090109_marvell" target="_blank">media players</a> and portable TVs</li>
<li>now, chumby-enabled, internet-connected TVs, set-top boxes, and Blu-ray players</li>
<li>&#8230; and surely more to come</li>
</ul>
<p><object width="425" height="344" data="http://www.youtube.com/v/ThgriaF3EOo&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;feature=player_embedded&amp;fs=1" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.youtube.com/v/ThgriaF3EOo&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;feature=player_embedded&amp;fs=1" /><param name="allowfullscreen" value="true" /></object><br />
Video: Sneak peak of upcoming chumby integrations</p>
<p>What do all these different manifestations have in common? Answer: an open source, Linux-based platform and a cloud-based content network. The open source platform runs on a local device, chumby industries hosts the widgets, and the &#8216;net connects it all.</p>
<p>Not only does the chumby network provide live information to devices, but a user&#8217;s widgets are synchronized across various devices, providing a coherent experience from one screen to another. Many chumby widgets are social-enabled, allowing for sharing of content, photos, video clips, games or messages with friends who own a chumby-powered device.</p>
<h2>Chumby Change</h2>
<div class="wp-caption alignright" style="width: 300px"><img style="display: inline; margin-left: 0px; margin-right: 0px;" src="http://www.startupsd.net/wp-content/uploads/2009/03/chvblue-290x270-thumb.jpg" border="0" alt="Chumby device" width="290" height="270" align="right" /><p class="wp-caption-text">The chumby device. (Credit: chumby industries)</p></div>
<p>If the chumby network is free for users, then where is chumby making money? Selling chumby devices?</p>
<p>No, the iconic, padded chumby, currently selling for $200, is reportedly priced at a break-even point. (If you&#8217;d like to learn more about the manufacture of chumbys, and back-stories on Chinese society, read eye-opening accounts about setting up production in China from Andrew &#8220;bunnie&#8221; Huang, chumby&#8217;s VP of Hardware Engineering <a href="http://www.bunniestudios.com/blog/?cat=7&amp;paged=2" target="_blank">here</a>.)</p>
<p>Instead, chumby aims to profit from the chumby content network, including:</p>
<ul>
<li>Sponsored advertisements, both interstitial (yes, they&#8217;re skippable) and embedded (like &#8220;this widget brought to you by Coca-Cola&#8221;)</li>
<li>Service fees for subscription content</li>
<li>Referral fees (pointing users to media, stores, products, etc)</li>
<li>Payment fees (taking a cut from purchases)</li>
</ul>
<p><object width="425" height="344" data="http://www.youtube.com/v/y1EyWvy-PTo&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;feature=player_embedded&amp;fs=1" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.youtube.com/v/y1EyWvy-PTo&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;feature=player_embedded&amp;fs=1" /><param name="allowfullscreen" value="true" /></object><br />
Video: Preview of chumby on Broadcom-powered TV</p>
<h2>What&#8217;s Next?</h2>
<p>There&#8217;s no doubt that content previously confined to the internet is moving (<a href="http://en.wikipedia.org/wiki/MSN_TV#Early_history" target="_blank">finally</a>) to other screens, particular TVs, but Chumby is facing serious competition for those eyeballs. It&#8217;s like there&#8217;s a piñata full of eyeballs, and <a href="http://www.crunchgear.com/2009/02/23/chumby-coming-to-tvs-and-blu-ray-players/" target="_blank">chumby + Broadcom</a>, <a href="http://newteevee.com/2008/08/20/intel-and-yahoo-look-to-widgetize-the-living-room-web/" target="_blank">Yahoo! + Intel</a>, Sigma, <a href="http://www.widgetslab.com/2008/09/20/sony-japan-releases-bravia-tv-widgets-sdk/" target="_blank">Sony</a>, and, without a doubt, Google and Microsoft, are all swinging sticks wildly in an attempt to crack that donkey open.</p>
<p>The battle has begun. But can chumby carry enough a big enough stick to the fight? They’ve made important partnerships and progress to date, but as they shift their focus away from their iconic chumby device (aka <a href="http://www.touchtip.com/ipod-touch/the-ipod-touch-knocks-up-a-hacky-sack-and-has-a-baby-meet-chumby/" target="_blank">“iPod touch knocks up a hacky sack and has a baby”</a>), can their brand compete with the mighty Yahoo!?</p>
<p>Chumby is the nimble lightweight in this fight. It’s small, nimble, and quick, and it can use its smaller size to take advantage of deals that companies like Yahoo! can’t afford because of it’s required rate of return.</p>
<p>It’s still early in this sage of convergence, probably just midway through Round 1, so sit back and enjoy the show.</p>
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		<title>OpenCandy Has a Sweet Tooth for Recommendations</title>
		<link>http://www.chriszach.com/2009/03/18/opencandy-has-a-sweet-tooth-for-recommendations/</link>
		<comments>http://www.chriszach.com/2009/03/18/opencandy-has-a-sweet-tooth-for-recommendations/#comments</comments>
		<pubDate>Thu, 19 Mar 2009 05:07:12 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Startups]]></category>
		<category><![CDATA[DivX]]></category>
		<category><![CDATA[installer]]></category>
		<category><![CDATA[OpenCandy]]></category>
		<category><![CDATA[recommendation]]></category>
		<category><![CDATA[san diego]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[Stage6]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/2009/03/18/opencandy-has-a-sweet-tooth-for-recommendations/</guid>
		<description><![CDATA[Cross-posted from StartupSD.net. In February of 2008, six guys in San Diego decided to fundamentally change the software community for the better. You need only read the first sentence of OpenCandy&#8216;s About us page to learn a telling amount about &#8230; <a href="http://www.chriszach.com/2009/03/18/opencandy-has-a-sweet-tooth-for-recommendations/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><em>Cross-posted from <a title="Post at StartupSD" href="http://www.startupsd.net/spotlight/post/opencandy-has-a-sweet-tooth-for-recommendations" target="_blank">StartupSD.net</a></em><em>.</em></p>
<blockquote>
<h5>In February of 2008, six guys in San Diego decided to fundamentally change the software community for the better.</h5>
</blockquote>
<p>You need only read the first sentence of <a href="http://www.opencandy.com/" target="_blank">OpenCandy</a>&#8216;s <a href="http://www.opencandy.com/about/" target="_blank">About us</a> page to learn a telling amount about the new company: one, they carry a grand vision for the impact their product will have on the software business, and two, there are a lot of dudes at this place.</p>
<p>Let&#8217;s tackle the latter characteristic first.</p>
<h2>Who are all these guys?</h2>
<p><a href="http://www.chriszach.com/wp-content/uploads/2009/03/opencandy.gif" rel="lightbox[401]"><img style="display: inline; margin: 0px 10px 0px 0px; width: 204px; border-width: 0px;" src="http://www.chriszach.com/wp-content/uploads/2009/03/opencandy-thumb.gif" border="0" alt="opencandy" width="204" height="42" align="left" /></a></p>
<p>Well, they&#8217;re ex-<a href="http://www.divx.com/" target="_blank">DivX</a> employees, particular those who were building <a href="http://en.wikipedia.org/wiki/Stage6" target="_blank">Stage6</a>, a high-quality internet video sharing service that never escaped the gravitational pull of beta, despite its <a href="http://www.techcrunch.com/2008/02/26/serious-drama-and-lots-of-stupidity-behind-stage6-shutdown/" target="_blank">popularity</a>.</p>
<h2>What&#8217;s their grand vision?</h2>
<p>Simply put, their goal is to improve the distribution and monetization of downloaded consumer software. They aim to do this by helping increase software distribution volumes, by monetizing this distribution through referrals, by providing marketing data to software creators, and by helping consumers find relevant applications. To fund their pursuit of this goal, they&#8217;ve <a href="http://news.prnewswire.com/DisplayReleaseContent.aspx?ACCT=104&amp;STORY=/www/story/11-12-2008/0004923653&amp;EDATE=" target="_blank">raised $3.5 million</a> in Series A funding from Bessemer Venture Partners, O&#8217;Reilly AlphaTech Ventures (OATV) and angel investors including Reid Hoffman (Chairman of LinkedIn, Board of Mozilla), and Jordan Greenhall (Former CEO and Co-Founder of DivX).</p>
<h2>How&#8217;s this work?</h2>
<p>The OpenCandy plug-in is bundled with an existing software installer. Let&#8217;s call this software Orange. While Orange is being installed, OpenCandy recommends to the user another application that is, in theory, relevant to the user. Let&#8217;s call this recommended software Banana.</p>
<p>Banana is picked from a <span style="text-decoration: line-through;">fruit basket</span> pool of applications chosen by the publishers of Orange. Orange Co. can hand-pick free recommendations (no charge to Banana for being recommended), can allow OpenCandy to select paid referrals (a &#8220;bounty&#8221; is paid to Orange if the user installs Banana), or a mix of the two.</p>
<p>The user can then choose to <em>opt-in</em> and install Banana. I emphasize <em>opt-in</em> because the recommended software will not be installed by default, an important distinction from annoying installers like RealPlayer that try to stick the user with 20 extra programs.</p>
<p>Another important note is that the Banana software is not included with the Orange installer, so the size of the installer is not noticeably increased (only by the negligible size the OpenCandy).</p>
<p>In fact, it is not determined what software will be recommended until the Orange installer runs. When it does run, OpenCandy scans the user&#8217;s registry for installed programs, operating system details, and chosen language. This information is sent to the OpenCandy servers where some magic happens (including consideration of which recommendations are converting best), and then a personalized recommendation is sent back to the installer in response.</p>
<p>For example, if a user has several already developer tools installed, OpenCandy might recommend Notepad++, a popular text editor. If a user is installing <a href="http://www.getmiro.com/" target="_blank">Miro</a>, an open source video player, OpenCandy might recommend <a href="http://audacity.sourceforge.net/" target="_blank">Audacity</a>, an open source audio editor.</p>
<p><img style="display: inline; margin: 0px 10px 0px 0px; width: 361px;" src="http://www.chriszach.com/wp-content/uploads/2009/03/2-miro-rec-audacitysm-thumb.png" border="0" alt="Installing Miro, Recommending Audacity" width="361" height="278" align="left" /></p>
<p>(If this process threatens your sense of privacy, then you&#8217;re not alone. Several <a href="http://news.cnet.com/8618-17939_109-10094314.html?communityId=2008&amp;targetCommunityId=2008&amp;blogId=2&amp;messageId=5038033&amp;tag=mncol;tback" target="_blank">blog</a> <a href="http://venturebeat.disqus.com/opencandy_inserts_recommendations_when_you_install_software/" target="_blank">comments</a> have echoed this sentiment, so OpenCandy&#8217;s CEO, <a href="http://www.opencandy.com/about/profile.php?id=12" target="_blank">Darrius Thompson</a>, answered some of the frequently asked privacy questions <a href="http://www.opencandy.com/blog/entry.php?id=4" target="_blank">here</a>.)</p>
<p>If the user opts to install Banana, or whatever juicy personalized software is recommended that day, OpenCandy will download the necessary installer and handle the installation process. Opting in will not interrupt the in-progress Orange installation.</p>
<p>You can see screenshots of the process <a href="http://venturebeat.com/2008/11/10/opencandy-recommends-software-when-youre-installing-stuff/" target="_blank">here</a>.</p>
<h2>Let&#8217;s talk money</h2>
<p>OpenCandy is aiming to charge between $1 and $2 each time an application is installed through a recommendation. It then splits these revenues with the publishers of the original software.</p>
<p>The OpenCandy team learned a lot about sponsored recommendations at DivX, where the company was reportedly raking in <a href="http://biz.yahoo.com/e/081107/divx10-q.html" target="_blank">around $20 million annually</a> for bundling software like the Yahoo! Toolbar with the DivX player.</p>
<h2>Trick or treat</h2>
<p>So, what&#8217;s it going to take for OpenCandy to find success and change the software world?</p>
<p>Fundamentally, there needs to exist a strong, profitable market for downloadable consumer software, because OpenCandy&#8217;s business is built upon that ecosystem. Downl</p>
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		<title>Social Views of Email on the Desktop &#124; Chris Pirillo</title>
		<link>http://www.chriszach.com/2009/02/28/social-views-of-email-on-the-desktop-chris-pirillo/</link>
		<comments>http://www.chriszach.com/2009/02/28/social-views-of-email-on-the-desktop-chris-pirillo/#comments</comments>
		<pubDate>Sat, 28 Feb 2009 23:46:11 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Product Development]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[chris pirillo]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[rss]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=300</guid>
		<description><![CDATA[Chris Pirillo interviewed a Microsoft employee about work on a project called &#8220;Salsa&#8221;. Watch the video and then ask yourself the following questions. Would you consider the research and development Microsoft is doing on the social networking aspects of email &#8230; <a href="http://www.chriszach.com/2009/02/28/social-views-of-email-on-the-desktop-chris-pirillo/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Chris Pirillo interviewed a Microsoft employee about work on a project called &#8220;Salsa&#8221;. Watch the video and then ask yourself the following questions.</p>
<p><object width="425" height="344" data="http://www.youtube.com/v/R35d8Cl2PWM&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;feature=player_embedded&amp;fs=1" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.youtube.com/v/R35d8Cl2PWM&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;feature=player_embedded&amp;fs=1" /><param name="allowfullscreen" value="true" /></object></p>
<p><strong>Would you consider the research and development Microsoft is doing on the social networking aspects of email communication to be innovative?</strong></p>
<p>My answer: Yes. Just from this short video I can tell Microsoft is one of the leaders in terms of investment in the way established communications methods, such as email, can be mined for increased usability, efficiency, and added value.</p>
<p><strong>Why isn&#8217;t Microsoft recognized for innovation to the degree that they are, in reality, actually innovating?</strong></p>
<p>My answer: Because they hide this stuff inside their monstrous corporation and don&#8217;t release it for the world to play with!</p>
<p>I have been reading about innovative enterprise collaboration research from Microsoft for years, but it seems that very little of these products actually get released into the wild. Microsoft is still stuck in its old behavior pattern of keeping products locked up internally and working to incorporate every desired feature before releasing the product to the public. </p>
<p>That worked with operating systems (except maybe Vista, the scourge of my computing life) and office suites because they were used primarily by individuals perform siloed tasks.</p>
<p>Collaboration and communication software, on the other hand, is used to perform work across groups of people and the tool&#8217;s efficacy is largely determined by how well it integrates into human social behavior patterns.</p>
<p>Microsoft needs to kick these in-development projects out of the next and see if they can fly in the real world.</p>
<p>Microsoft needs to leverage the desire of its users to collaboratively participate in the development of their own solutions, collecting feedback from users and incorporating this voice of the customer into the next revision.</p>
<p>Take the lid off, Microsoft, and let us see what you&#8217;re cookin&#8217;! </p>
<p><a href="http://chris.pirillo.com/social-views-of-email-on-the-desktop/">Social Views of Email on the Desktop | Chris Pirillo</a>.</p>
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		<title>Platforms Enabling Emergent Collaboration</title>
		<link>http://www.chriszach.com/2009/02/03/platforms-enabling-emergent-collaboration/</link>
		<comments>http://www.chriszach.com/2009/02/03/platforms-enabling-emergent-collaboration/#comments</comments>
		<pubDate>Wed, 04 Feb 2009 03:05:29 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[collaboration platform]]></category>
		<category><![CDATA[emergent collaboration]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[on collaboration]]></category>
		<category><![CDATA[wiki]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/2009/02/03/166/</guid>
		<description><![CDATA[I have worked across five departments at a Fortune 100 company employing over 90,000 workers distributed around the world. After suffocating in the quicksand of a Lotus Notes inbox full of carbon copies and bloated attachments and wandering across the barren desert of a shared file server, searching hopelessly for the buried treasure of a long lost strategic planning template, the hope and opportunity afforded by modern enterprise collaboration platforms was made painfully obvious.

In response to that personal experience, this paper examines the increasing value of collaboration platforms in the workplace, particularly as used by knowledge workers to support emergent collaboration methods. 

Emergent collaboration methods, in turn, are employed to complete unique, dynamic projects across teams, for reducing costs, increasing productivity, and, ultimately, preserving the sanity of millions of hard-working, cubicle-bound employees.   

Here are a few questions I will endeavor to answer:   

Why are collaboration platforms so useful today? 
Is cost-benefit analysis broken when it comes to judging a collaboration platform? 
What makes for a successful collaboration platform? 

Thank you for reading. Don't forget to collaborate by leaving your comments at the end!

After all, what kind of story on collaboration would this be if it weren't result of many revisions built on the input of many contributors? <a href="http://www.chriszach.com/2009/02/03/platforms-enabling-emergent-collaboration/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<div>
<div id="WritelyTableOfContents" class="writely-toc">
<div><strong>Table of Contents</strong></div>
<ul class="writely-toc-none">
<li><a href="#Introduction_9571244232356548" target="_self">Introduction</a></li>
<li><a href="#Definitions_27002865727990866_8714587818831205" target="_self">Definitions</a>
<ul class="writely-toc-subheading writely-toc-none" style="margin-left:0">
<li><a href="#What_is_a_collaboration_platfo" target="_self">What is a collaboration platform?</a></li>
<li><a href="#What_are_emergent_collaboratio" target="_self">What are emergent collaboration methods?</a></li>
</ul>
</li>
<li><a href="#Collaboration_Land_Ho_10156373" target="_self">The Crusade for the Collaboration Grail</a>
<ul class="writely-toc-subheading writely-toc-none" style="margin-left:0">
<li><a href="#Mixed_Messages_in_a_Bottle_544" target="_self">Mixed Messages in a Bottle</a></li>
<li><a href="#Aaargh_uably_Usable_6047984939" target="_self">Aaargh!-uably Usable</a></li>
<li><a href="#No_Treasure_Map_to_Guide_You_3" target="_self">No Treasure Map to Guide You</a></li>
<li><a href="#The_Best_Thing_since_Sliced_Sp" target="_self">The Best Thing since Sliced Spreadsheet</a></li>
<li><a href="#It_s_the_People_Stupid_2881308" target="_self">It&#8217;s the People, Stupid</a></li>
<li><a href="#WWID_What_Would_I_Do_957007979" target="_self">WWID: What Would I Do?</a></li>
<li><a href="#One_Million_Use_Cases_51115689" target="_self">One Million Use Cases?</a></li>
</ul>
</li>
<li><a href="#Break_Even_Analysis_is_Broken_" target="_self">Is the Benefit of Cost-Benefit Analysis Worth the Cost?</a>
<ul class="writely-toc-subheading writely-toc-none" style="margin-left:0">
<li><a href="#Any_Collaboration_as_Long_as_i" target="_self">Any Collaboration as Long as it’s Black</a></li>
<li><a href="#When_the_Tires_Kick_Back_22576" target="_self">When the Tires Kick Back</a></li>
</ul>
</li>
<li><a href="#Characteristics_of_a_Successfu" target="_self">Characteristics of a Successful Collaboration Platform</a></li>
<li><a href="#Conclusion_9750179639086127" target="_self">Conclusion</a></li>
</ul>
</div>
<div>
<h1><a name="Introduction_9571244232356548"></a><br />
Introduction</h1>
<p>I have worked across five departments at a Fortune 100 company employing over 90,000 workers distributed around the world. After suffocating in the quicksand of a Lotus Notes inbox full of carbon copies and bloated attachments and wandering across the barren desert of a shared file server, searching hopelessly for the buried treasure of a long lost strategic planning template, the hope and opportunity afforded by modern enterprise collaboration platforms was made painfully obvious.</p>
<p>In response to that personal experience, this paper examines the increasing value of collaboration platforms in the workplace, particularly as used by knowledge workers to support emergent collaboration methods. </p></div>
<div>Emergent collaboration methods, in turn, are employed to complete unique, dynamic projects across teams, for reducing costs, increasing productivity, and, ultimately, preserving the sanity of millions of hard-working, cubicle-bound employees.   Here are a few questions I will endeavor to answer:      </p>
<ul>
<li> Why are collaboration platforms so useful today? </li>
<li>Is cost-benefit analysis broken when it comes to judging a collaboration platform? </li>
<li> What makes for a successful collaboration platform? </li>
</ul>
<p>Thank you for reading. Don&#8217;t forget to collaborate by leaving your comments at the end!</p>
<p>After all, what kind of story on collaboration would this be if it weren&#8217;t result of many revisions built on the input of many contributors?</p>
<h1><a name="Definitions_27002865727990866_8714587818831205"></a><br />
Definitions</h1>
<p>These are my personal definitions, included for the common understanding and application of concepts in this paper.</p>
<div>
<h2><a name="What_is_a_collaboration_platfo"></a><br />
What is a collaboration platform?</h2>
<p>A collaboration platform is a collection of tools enabling workers to perform shared work. These workers may sit in a common office or may be distributed around the globe. The workers may be employees of one company or split amongst suppliers, contractors, clients, partners, and even customers.</p>
<p>I use the term &#8216;platform&#8217; to distinguish from a single tool or system that is dedicated to solving a defined problem. A platform, in this case, is akin to a toolbox, providing diverse tools to accomplish a wide range of tasks. It is not necessary to know the specific nature of an upcoming project in advance, because the platform is versatile and flexible by nature and can be adapted as needed to solve a breadth of challenges.</p>
<p>The collaboration platform may consolidate information from disparate data sources, and it may publish data for use by other systems.</p>
<p>The simplest modern collaboration platform is arguably the wiki. On top of the powerful wiki core can be built countless additional features, from messaging to workflow to mashup functionality.</p>
<p>However, for the purpose of this initial paper on collaboration platforms, I will not concentrate on any particular technology but rather the larger problem and solution. In future papers, I will examine specific technology solutions and implementation best practices to make this collaboration dream a reality.</p>
<h2><a name="What_are_emergent_collaboratio"></a><br />
What are emergent collaboration methods?</h2>
<p>I use the term &#8216;emergent&#8217; to describe collaboration methods that appear, or emerge, in the workplace when a particular problem is confronted. Each emergent collaboration method is uniquely tailored to work in a specific scenario, considering the project&#8217;s characteristics: the workers, their individual responsibilities, the information types used, the timeline imposed, and much more.</p>
<p>Emergent collaboration methods are contrasted against established collaboration methods, those that are repetitive and identical from project to project, independent of changing people and tasks.</p></div>
<div>An example of an emergent collaboration method is the use of a wiki to collect research on prime real estate locations for a new restaurant project. Three separate parties are working on the project: one group at corporate headquarters in Chicago, one group at the regional office in San Diego where the restaurant will be located, and a local real estate agent. As the groups find location alternatives, they create new pages, inserting maps of the location, demographic data on the neighborhood, and spreadsheet data calculating theoretical rent and revenue figures. This company opens a new restaurant only about twice a year, so this process and the involved parties changes from one project to the next.</div>
<div>An example of an established collaboration method is the approval process for new engineering drawings. After an engineer creates a drawing, he submits the drawing for review and approval by a design manager. The design manager makes changes and send the drawing back to the engineer. The engineer fixes any problems and resubmits the drawing. Once approved, the drawing is released into production. The process used in this case is standardized. It does not change from drawing to drawing.          </p>
<h1><a name="Collaboration_Land_Ho_10156373"></a>The Crusade for the Collaboration Grail</h1>
<p>As project timelines compress, customer feedback expands, and coworkers and project partners spread across the globe, effective collaboration is becoming increasingly critical for managing information overload and shrinking the vast distances between teams.</p>
<h2><a name="Mixed_Messages_in_a_Bottle_544"></a><br />
Mixed Messages in a Bottle</h2>
<p>However, despite its common importance across projects, one size of collaboration tool will not fit all. A variety of solutions will be required to satisfy wide-ranging project challenges.</p>
<p>Some collaboration tools will justifiably be specialized. For example, engineering groups utilize product lifecycle management systems to support the new product development process, particularly to store drawings and other important documentation and to coordinate the sharing of these resources with teams across design, manufacturing, and the supply chain. The development of product drawings and other documentation is a structured, repeatable process, thus justifying investment in a devoted system.<br />
 </p></div>
<div>
<h2><a name="Aaargh_uably_Usable_6047984939"></a>Aaargh!-uably Usable</h2>
<p>After the implementation of dedicated systems, many collaborative jobs remain that, individually, cannot justify the investment of money or time in specialized tools. Some of these jobs have hobbled along using collaboration methods with inherent limitations. When considering weaknesses in past collaboration methods, imagine: emailing an attached presentation to a project team of twenty and asking for revisions, or important guidelines posted to the intranet inside a Word document and not searchable, or reusing a spreadsheet from the file server but forgetting to save a new version and overwriting one&#8217;s coworker&#8217;s important data. Essentially, see the section below titled “Characteristics of a Successful Collaboration Platform” and think the opposite of each of the listed characteristics.</p>
<h2><a name="No_Treasure_Map_to_Guide_You_3"></a><br />
No Treasure Map to Guide You </h2>
<p>Other jobs may not yet employ collaboration at all, simply because the costs involved – time, attention, and money – are greater than the potential benefits accrued. (See the book Here Comes Everybody by Clary Shirky for an expansion on the topic of decreasing organizational costs and the surprising collaborative work that emerges.)</p>
<p>For example, a worker at Widgetsoft Inc. is searching for academic research on the topic of under-water widget-making as applicable to his current manufacturing project. He spends four weeks on the project and compiles extensive notes and a valuable base of tacit knowledge.</p>
<p>He is interested in sharing the accumulated output of his work, but no one else at Widgetsoft is working on under-water widget-making right now, at least as far as he’s aware. Of course, it’s a global company and he can’t keep track of everything going on at any given time. He could send an email to the entire company, letting all 8,000 employees know about the work&#8230;</p>
<p>No, he&#8217;ll just keep the files on his hard drive until someone comes along asking for them.</p>
<p>Until the emergence of recent collaborative knowledge sharing tools, the cost of sharing this work with the entire company was prohibitive, or at least significant, often requiring a librarian in a company&#8217;s dedicated information library to manage the storage of the information and the responsibility for sharing it when and where it&#8217;s needed.</p></div>
<div>Now, with modern collaboration methods, the worker can archive his research to the company collaboration platform and five minutes later it&#8217;s accessible to the entire company via a quick and easy search.   This is a straightforward and simple example, but it illustrates well the larger point.      </p>
<p>The benefits of emergent collaboration methods are hard to measure because they often don’t exist yet! In the past, this collaboration was just too costly. Sharing work interactively with other individuals or groups required too much extra effort to justify the potential benefits.</p>
<p>But modern collaboration platforms have redefined this cost equation. They enable collaboration with less time, effort, and invested cost. In addition to opening doors to previously inaccessible collaboration, they often make the individual worker’s job easier as well, thereby providing benefits to the organization on two levels: the level of organized, coordinated work and the level of individual productivity.</p>
<h2><a name="The_Best_Thing_since_Sliced_Sp"></a><br />
The Best Thing since Sliced Spreadsheet</h2>
<div>Let us examine the spreadsheet as a case study of an emergent problem solver. I believe that understanding the role of the spreadsheet in business can help us predict the future role of a collaboration platform, as both tools are flexible and versatile in their application.</div>
<p>Simply put, the spreadsheet has been an invaluable business tool for decades because of its never-ending versatility in solving an almost limitless range of problems for its users. (Has someone written a book on the impact of spreadsheets on business?)</p>
<p>Despite the existence of professional, dedicated, robust software for financial analysis, the spreadsheet is still often substituted as the tool-of-choice for solving challenging problems. In theory, these problems might benefit from the more powerful, purpose-driven software solution. But in practice, the spreadsheet often wins this battle.</p>
<p>A user is faced with two alternatives: do I use Excel and start solving this problem immediately, or do I look for a special-purpose tool? The tool search leads to: searching, identifying alternatives, testing alternatives, learning to use the new software, finally solving the problem at hand, and lastly sharing the results.</p>
<p>&#8220;Send you the file? Well, the file is in the Widget 1-2-3 format so you won&#8217;t be able to open it unless you install special software. Sorry.&#8221;</p>
<p>Meanwhile, the spreadsheet user has once again adapted the versatile, Swiss-Army spreadsheet to solve his problem and is on to the next task.</p>
<p>Or, in other cases, the worker may already be experienced with dedicated software and has used it in the past to solve problems A and B. But now the worker is faced with problem C. Did the dedicated software anticipate this type of problem?</p>
<p>Say, for example, worker needs to analyze interest rates that stay low for a few years before ballooning to shocking levels and driving foreclosure. Unfortunately, the makers of the dedicated software did not anticipate this use case and the software is not flexible enough to compensate. So, the worker is back in the arms of his reliable spreadsheet.</p>
<h2><a name="It_s_the_People_Stupid_2881308"></a><br />
It&#8217;s the People, Stupid</h2>
<p>From a purely logical perspective, which option is better? Might the dedicated software have provided more accurate results? Might the dedicated software be faster, predicting his needs rather than forcing him to start on a blank page?</p>
<p>Yes, in some cases it surely would be. But the world does not work in a purely logical reality. The world works with people, who are often less than logical in practice. Reality isn’t logical, but anthropological, because a human is ultimately responsible for using any tool.</p>
<p>For the human, the option of using Excel is low-risk. Humans, like all animals, prefer to avoid risk by nature. The worker knows Excel, knows its capabilities and limitations, and knows, most importantly, that she&#8217;s got ten other things to do today, and she just wants to get this job done without any unexpected surprises.</p>
<p>Spreadsheets are transparent and intuitive, and these characteristics are comforting to its human users. If the tool is not giving the expected results, its transparent nature allows the user to easily look under the hood and see what functions are affecting the output. The functionality of spreadsheets is intuitive, in general, because all steps leading to a result are shown (until macros get involved, at least).</p>
<h2><a name="WWID_What_Would_I_Do_957007979"></a><br />
WWID: What Would I Do?</h2>
<p>I have been in this spreadsheet scenario myself. While designing a conceptual next-generation mechanical linkage for a motor grader blade, I needed to quickly optimize the dimension and layout of various links to maximize range of motion and ensure sufficient force output. I chose to use a spreadsheet for this analysis rather than a powerful, dedicated kinematic plug-in for computer-aided drafting software.</p>
<p>Why? Simply put, because I could run one hundred variations through the spreadsheet in the time it would take me to learn just to build the model in the kinematic software. Since I didn’t need every feature of the powerful, dedicated software, its weight and advanced interface was excess overhead when I was focused on quickly finding results.</p>
<p>In this case, getting preliminary results quickly before reviewing the concept with our internal partner was more important than robust up-front analysis and spending months building a perfect model when the project specifications might change at any moment. The latter method is akin to building sturdy house on eroding sand. In the end, I got the job done quickly, created excitement for further work on the concept, and eventually earned my first patent.</p></div>
<div>
<h2><a name="One_Million_Use_Cases_51115689"></a><br />
One Million Use Cases? </h2>
<p>When Microsoft was creating Excel, did they have a specific use case defined that read, “User should be able to perform complicated optimization of a mechanical linkage with six degrees of freedom.”?</p>
<p>No, of course not. But they built the tool with flexibility in mind, leaving the method of application to the end user rather than defining the method in code.</p>
<p>Similarly, the most effective modern collaboration platforms avoid pre-defining components such as workflows and page layouts, but rather leave this flexibility to workers who mold the tool as needed to solve the particular problem they face in a given project.<br />
 </p>
<h1><a name="Break_Even_Analysis_is_Broken_"></a>Is the Benefit of Cost-Benefit Analysis Worth the Cost?</h1>
<p>Much work done by modern knowledge workers is dynamic, changing from day to day, and not repetitive and predictable like Henry Ford&#8217;s famous assembly line.<br />
 </p></div>
<h2><a name="Any_Collaboration_as_Long_as_i"></a>Any Collaboration as Long as it’s Black</h2>
<div>For repetitive and predictable work, like that done in most manufacturing operations, investment in a monolithic system is financially justifiable. Being repetitive, the work is well-understood and the company has accumulated experience solving the problem. Being predictable, the work varies little and the system can be fine-tuned to efficiently solve just a small range of problems. Thus, calculations of the cost of implementation and the potential benefits to be gained from said system are relatively straightforward. Examples of this type of work include the manufacture of a car on an assembly line and the performance of accounting functions with an enterprise resource planning (ERP) system.   The work done by today’s knowledge workers is often encountered in a project format rather than a stream of unchanging responsibilities. The job of a given worker on the next project may bear little resemblance to his work on the last. Because of the nature of this work, some information tools will be reusable from project to project, while other tools will be entirely unique for the job at hand.</div>
<div>
<h2><a name="When_the_Tires_Kick_Back_22576"></a><br />
When the Tires Kick Back </h2>
<p>A collaboration platform, inherently flexible in its use by customers, resists simple cost-benefit analysis. It is nearly impossible to predict the myriad ways such a tool may be useful and the corresponding measurable benefits.</p>
<p>One challenge for measuring is due to the platform’s ever-changing users. Project partners can vary greatly from project to project, including clients, contractors, business partners, suppliers, customers, and more.</p>
<p>In addition to the challenges of predictive financial modeling, the short life span and dynamic nature of individual projects prevents the development of tightly tailored systems. As soon as an IT-led project could build a customized collaboration tool to fit a specific project, the workers using the system have moved on, are doing different work, and have different needs in their tools.</p></div>
<div>Knowledge works are adaptive and will utilize the tools at their disposal that allow them to do their work quickly and without wasted effort. They will resist struggling with a complicated, confusing, and slow document management system when they can email an attachment in less than thirty seconds.   The former solution imposes a significant learning curve, a barrier to adoption. Its use requires more steps to complete a task, and its operation is not transparent, predictable, and intuitive. For a new collaboration tool to have self-fueled adoption, it must ease a user&#8217;s pain-points and make her job easier.     </p>
<h1><a name="Characteristics_of_a_Successfu"></a>Characteristics of a Successful Collaboration Platform</h1>
<p>Previously, I have illustrated the role of a collaboration platform in organizations and discussed characteristics of the platform that drive its value. Below, I have consolidated these characteristics into one list for concise review.</p>
<p><em>(This list assumes the presence of system criteria that are universally desirable, such as security, reliability, redundancy, etc.)</em></p>
<ul>
<li>Versatile
<ul>
<li>The platform can be used to solve a range of problems across disciplines and information types simultaneously</li>
</ul>
<ul>
<li>For example, the system can store and display mathematical equations as easily as maps of locations and enabling such functionality does not limit functionality for other use cases</li>
</ul>
</li>
<li>Flexible
<ul>
<li>The platform and its toolset can be molded to produce the unique functionality required of a given project, using information from outside sources as necessary, and openly sharing information with other systems as well</li>
</ul>
<ul>
<li>For example, the platform can be customized to fit a group’s existing workflow, or no workflow can be used at all</li>
<li>For another example, data can be entered into the platform directly or pulled from an existing data repository</li>
</ul>
</li>
<li>Persistent
<ul>
<li>The platform captures information and maintains records of the information so that the material may be reused later</li>
</ul>
<ul>
<li>For example, meeting minutes are archived in a shared location and all revisions of a document are stored for comparison</li>
</ul>
</li>
<li>Searchable
<ul>
<li>Information can be located without any prior knowledge of another group’s organization methodology</li>
</ul>
<ul>
<li>For example, a search for the term “holiday party planning” finds results whether the information is ten levels deep in the hierarchy or hidden in a PDF file</li>
</ul>
</li>
<li>Transparent
<ul>
<li>The platform’s users can see the source of information, how that information is processed, and where information is being output</li>
</ul>
<ul>
<li>For example, changes are tied to the user who made them</li>
</ul>
</li>
<li>Intuitive
<ul>
<li>The behavior of the platform conforms with a user’s mental model of how the system works</li>
</ul>
<ul>
<li>For example, deletion of one page should not automatically delete all the other pages linked from the original page</li>
</ul>
</li>
</ul>
<h1><a name="Conclusion_9750179639086127"></a>Conclusion</h1>
<p>Let us review and summarize the main points outlined above.</p>
<p>The jobs done by knowledge workers are dynamic in nature. These jobs evolve continuously, and a worker’s responsibilities are often slightly – or even significantly – modified from project to project.</p>
<p>The nature of these jobs creates a challenging reality for systems development and investment. It is hard to build a solution for a problem that is always changing. It is hard to measure the costs and benefits of a solution that is itself always changing, assuming one even knows what to measure in the first place.</p>
<p>Knowledge workers will continue to require a selection of tools from which they can choose the best to get their jobs done. Some of these jobs will justify investment in specialized tools with hard-coded processes, inputs, and outputs.</p>
<p>Many other jobs will benefit from a multi-purpose toolbox. The tools within are flexible, intuitive, and most importantly, they enable workers to scratch their own itch.</p>
<p>While dedicated collaboration tools will be built to solve specific, repetitive problems, a company’s collaboration platform should not impose a pre-defined solution. Doing so will limit the platform’s usefulness in the dynamic, unpredictable reality of the workplace.</p>
<p>On top of improvements to existing collaboration methods, a modern, flexible collaboration platform opens the door to a whole world of new collaboration that was previously unaffordable.</p>
<p>This new era of collaboration carries exciting benefits for any organization: increased productivity, reductions in cost, and ultimately, by leveraging the best knowledge across internal and external groups, the development of more desirable and more profitable products and services for its customers.</p></div>
<p> </p></div>
</div>
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		<title>Everyone can program BUGs</title>
		<link>http://www.chriszach.com/2009/01/23/everyone-can-program-bugs/</link>
		<comments>http://www.chriszach.com/2009/01/23/everyone-can-program-bugs/#comments</comments>
		<pubDate>Sat, 24 Jan 2009 02:15:59 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[bugbase]]></category>
		<category><![CDATA[buglabs]]></category>
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		<description><![CDATA[This post isn&#8217;t about the democritization of programming bugs in software. That&#8217;s already easy to do. Let me know you how quickly I can bring down my own WordPress installation with just a couple pecks on the delete key in &#8230; <a href="http://www.chriszach.com/2009/01/23/everyone-can-program-bugs/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>This post isn&#8217;t about the democritization of programming bugs in software. That&#8217;s already easy to do. Let me know you how quickly I can bring down my own WordPress installation with just a couple pecks on the delete key in my config file&#8230; &lt;eerrr.&gt;</p>
<div id="attachment_154" class="wp-caption alignnone" style="width: 503px"><a href="http://www.engadget.com/photos/bugmodules/1269623/"><img class="size-full wp-image-154 " title="BUG Labs" src="http://www.chriszach.com/wp-content/uploads/2009/01/bug_engadget.jpg" alt="BUGbase with keyboard and display modules" width="493" height="381" /></a><p class="wp-caption-text">BUGbase with keyboard and display modules</p></div>
<p>No, this is about the <a title="BUG products" href="http://www.buglabs.net/products" target="_blank">BUG</a> do-it-yourself gadget from <a title="BUG Labs" href="http://www.buglabs.net/" target="_blank">BUG Labs</a>.</p>
<p>From their site:</p>
<blockquote><p><span class="caps">BUG</span> is a collection of easy-to-use electronic modules that snap together to build any gadget you can imagine. Each BUGmodule represents a specific gadget function (ex: a camera, a keyboard, a video output, etc.). You decide which functions to include and <span class="caps">BUG</span> takes care of the rest, letting you try out different combinations quickly and easily. With <span class="caps">BUG</span> and the integrated programming environment/online community (BUGnet), anyone can build, program and share innovative devices and applications. We don’t define the final products – you do.</p></blockquote>
<p>BUG debuted around CES 2008, and this year, at CES 2009, they <a title="New BUGmodules" href="http://buglabs.net/news/32" target="_blank">announced five new BUGmodules</a>. The BUGprojector sounds awesome, enabling the projection of a 480&#215;320 screen (using DLP® Pico™ technology from Texas Instruments) <em>anywhere</em>. Another new module is BUG3g GSM, adding phone functionality and SIM card input. So, you can basically build your own custom phone with off-the-shelf hardware.</p>
<p>The BUGbase is an ARM-based computer running a Linux kernel and all the software is open-source. I know what you&#8217;re thinking&#8230; &#8220;An open-source, Linux-based phone. Are we talking about Android here?&#8221;</p>
<p>No, this is separate from Android, although there has been talk on the BUG boards about modding Android and running it on the BUGbase. But there is definitely some crossover in possible applications and customizability with important implications for the BUG Labs team and the future of their product.</p>
<p>Now that developers can buy an <a title="Android Dev Phone" href="http://code.google.com/android/dev-devices.html" target="_blank">Android Dev Phone</a> (or use a normal T-Mobile G1), many of the hobbyist applications that might have been created on the BUG can be built on Android instead. The G1 has many of the same features out-of-the-box that BUG provides in BUGmodules, including: touchscreen, keyboard, accelerometer, camera, Wi-Fi, Bluetooth, GPS, microphone, and speaker. Of course, the G1 doesn&#8217;t have a video projector yet, but the aforementioned features cover the most common use-cases for a handheld gadget.</p>
<p>The BUG product initially struck me as a great toolkit for college students studying computer and electrical engineering and computer science, or even mechanical engineering. The platform is entirely open and documented, including the electrical and mechanical CAD files. As someone who studied engineering, I can say that the BUG sounds like a more exciting project than the usual programmable rolling robots I played with in school. All those robots could do is run into walls.</p>
<p>With the BUG, I can build a gadget that hangs around my neck, detects when I&#8217;m walking, pulls my GPS location, and searches the internet (via Wi-Fi or 3G) for nearby ice cream shops. (This search behavior is based on the following logic: if I&#8217;m moving, I&#8217;m burning calories, so I&#8217;m probably hungry, so I definitely want some ice cream.)</p>
<p>But with Android and the G1, we can do the same thing (at least in theory), and the phone is smaller and cheaper than a BUGbase with all the necessary modules. Plus, if I write this application and other people like it, too, I can share it with thousands, or millions, of other Android users. The Android userbase is undoubtedly many times larger than the BUG community.</p>
<p>It seems that BUG is up against some serious obstacles, so what do they do to carve out their own niche?</p>
<p>I love ideas like this that encourage creativity, play, and learning, so I hope that the BUG is successful. Here&#8217;s a few stratey suggestions:</p>
<p>Evolve the BUG developer environment to a point where someone like me, a non-programmer, can handle creating simple applications. At that point, the device will be accessible to kids and can serve as a enriching learning environment. This puts BUG in the neighborhood of toys like <a title="LEGO Mindstorm" href="http://mindstorms.lego.com/eng/Overview/default.aspx" target="_blank">LEGO Mindstorm</a>. Android is focused for use by professional programmers, so BUG won&#8217;t have the competition in this market segment.</p>
<p>Create lower-cost components. This corresponds with the above recommendation. If there were a BUGbase with a reduced feature set and a lower cost, it could be used by children and by schools.</p>
<p>Focus on gadget applications not served by Android and smartphones. As a generalized and versatile platform, the BUG won&#8217;t be able to compete directly against devices designed to be phones and mobile internet browsers. So, focus on the capabilities that the Android and G1 can&#8217;t touch. This includes applications using the projector module and&#8230; well, I&#8217;m not sure what else. But I&#8217;ll keep my eyes open for cool ideas and add them when I find them.</p>
<p>That&#8217;s all for now. Do you have any more ideas? How does the BUG stand out against Android as a platform for gadget experimentation?</p>
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		<title>Comment: In-Game Advertising Starts To Drift &#124; Epicenter from Wired.com</title>
		<link>http://www.chriszach.com/2008/12/14/comment-in-game-advertising-starts-to-drift-epicenter-from-wiredcom/</link>
		<comments>http://www.chriszach.com/2008/12/14/comment-in-game-advertising-starts-to-drift-epicenter-from-wiredcom/#comments</comments>
		<pubDate>Sun, 14 Dec 2008 21:40:38 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<guid isPermaLink="false">http://www.chriszach.com/?p=115</guid>
		<description><![CDATA[Statistics like: &#8220;Pew Internet and American Life Project reported that 53 percent of American adults play video games of some kind&#8221; are just the kind of figures that lead to ridiculous venture capital funding mistakes. The number doesn&#8217;t tell me &#8230; <a href="http://www.chriszach.com/2008/12/14/comment-in-game-advertising-starts-to-drift-epicenter-from-wiredcom/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Statistics like:</p>
<p>&#8220;Pew Internet and American Life Project reported that 53 percent of American adults play video games of some kind&#8221;</p>
<p>are just the kind of figures that lead to ridiculous venture capital funding mistakes. The number doesn&#8217;t tell me anything about how often they play (once a day or once a year), what is considered a video game (WoW or Brickbreaker), and whether the games are purchased or free.</p>
<p>An attractive statistic does not a functional business model make.</p>
<p>Posted by: Chris Zach | Dec 14, 2008 1:33:51 PM</p>
<p>via <a href="http://blog.wired.com/business/2008/12/in-game-adverti.html?cid=142702122#comment-142702122">In-Game Advertising Starts To Drift | Epicenter from Wired.com</a>.</p>
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		<title>Will Facebook Acquire Twitter Already?</title>
		<link>http://www.chriszach.com/2008/12/06/will-facebook-acquire-twitter-already/</link>
		<comments>http://www.chriszach.com/2008/12/06/will-facebook-acquire-twitter-already/#comments</comments>
		<pubDate>Sat, 06 Dec 2008 23:54:32 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
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		<category><![CDATA[Social Media]]></category>
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		<description><![CDATA[This post has been long in the making, but it is finally here.  It all started when I decided to apply for the position of Founder&#8217;s Associate at Twitter. Rather than a standard cover letter, I submitted a strategic analysis &#8230; <a href="http://www.chriszach.com/2008/12/06/will-facebook-acquire-twitter-already/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>This post has been long in the making, but it is finally here. </p>
<div id="attachment_135" class="wp-caption alignleft" style="width: 482px"><img class="size-full wp-image-135 " title="Social Media Marketing Madness" src="http://www.chriszach.com/wp-content/uploads/2008/12/socialmediamarketingmadness.jpg" alt="It's all a big social media circle" width="472" height="378" /><p class="wp-caption-text">It&#39;s all a big social media circle</p></div>
<p>It all started when I decided to apply for the position of <a href="http://twitter.jobscore.com/jobs/twitter/founderassociate/bQJwJGQfOr3zBkaaWP50_m" target="_blank">Founder&#8217;s Associate at Twitter</a>. Rather than a standard cover letter, I submitted a strategic analysis outlining Twitter&#8217;s current competitive state and its options to win the microblogging battle and larger social communications war. The primary tools used were <a href="http://en.wikipedia.org/wiki/Scenario_planning" target="_blank">scenario planning</a> and <a href="http://en.wikipedia.org/wiki/Porter_5_forces_analysis" target="_blank">Porter&#8217;s 5 Forces</a>.</p>
<p> </p>
<p> </p>
<p>I then presented this analysis in a session at <a href="http://www.barcampsd.org/" target="_blank">BarCampSD</a> (San Diego) on November 12, 2008 to an audience with great interaction and sharing of thoughts.</p>
<p>Fast forward to the present. I have been a bit off the grid the last couple weeks while traveling home for Thanksgiving and working on the family business. So, just yesterday I read the news that <a href="http://kara.allthingsd.com/20081124/when-twitter-met-facebook-the-acquisition-deal-that-fail-whaled/" target="_blank">Facebook had, so far, unsuccessfully</a> <a href="http://bits.blogs.nytimes.com/2008/11/24/how-much-is-twitter-worth-to-facebook/" target="_blank">negotiated an acquisition of Twitter</a>.</p>
<p>About time. Their partnership was my first recommendation in the strategy presentation.</p>
<p>In my mind, at least an attempt by Facebook to acquire Twitter was inevitable for these fundamental reasons:</p>
<p><big><big>It&#8217;s a mutually beneficial relationship</big></big></p>
<p><big><big><small><small>Twitter gets a business model, as tweets are displayed amongst advertisements in users&#8217; feeds.</small></small></big></big></p>
<p><big><big> </big></big></p>
<p><big><big><small><small> </small></small></big></big></p>
<p><big><big><small><small>Facebook buys Twitter&#8217;s large, existing userbase and brand recognition rather than battling Twitter head-on with a modified status feature.</small></small></big></big></p>
<p><big><big>They need each other</big></big></p>
<p>Twitter has, by far, the largest userbase of all microblogging services. But yet its size pales in comparison to the number of people using Facebook. It&#8217;s hard to imagine another way Twitter could scale its userbase so quickly.</p>
<p>Facebook is missing out on all the conversations that occur outside its walls on Twitter. It would be beneficial for Facebook user frequency and volume to have Twitter conversations integrated with profiles, the Facebook platform, and the rest of the user&#8217;s social graph.</p>
<p>I called this scenario &#8220;Slap in the Facebook World&#8221;, describing a situation where Twitter must either partner with Facebook or watch as Facebook builds a Twitter clone and leverages its size to bully Twitter out of the ring.</p>
<p>Other scenarios included in the presentation:</p>
<ul>
<li>&#8220;Twitter in the Cloud Behind the Curtain&#8221; &#8212; Twitter as a service provider, with revenue coming from premium API access</li>
<li>&#8220;Microblogging the Microsoft Way&#8221; &#8212; The microblogging platform with the largest corporate userbase wins the consumer game</li>
<li>&#8220;Open Sesame&#8221; &#8212; Open standards and open source win (e.g. Laconica) and no company makes significant revenues directly from the product</li>
</ul>
<p>If you&#8217;d like to check out the strategy presentation, I&#8217;ve embedded it below.<br />
<br style="font-style: italic;" /><span style="font-style: italic;">Disclaimer: I made this presentation quickly and for the purpose of sharing indirectly, not for delivering a speech. Therefore, I don&#8217;t advise following my example in such text-heavy slides and lack of graphics. You will put your audience to sleep!</span></p>
<div id="__ss_825190" style="width: 600px; text-align: left;"><a style="margin: 12px 0pt 3px; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 14px; line-height: normal; font-size-adjust: none; font-stretch: normal; display: block; text-decoration: underline;" title="Twitter's Strategy to Survive" href="http://www.slideshare.net/chriszach/twitters-strategy-to-survive-presentation?type=powerpoint">Twitter&#8217;s Strategy to Survive</a>       </p>
<div class="youtube-video"><object width="425" height="355" data="http://static.slideshare.net/swf/ssplayer2.swf?doc=twitterstrategy20081115-1228605749602662-8&amp;rel=0&amp;stripped_title=twitters-strategy-to-survive-presentation" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=twitterstrategy20081115-1228605749602662-8&amp;rel=0&amp;stripped_title=twitters-strategy-to-survive-presentation" /><param name="allowfullscreen" value="true" /></object></div>
<div style="font-size: 11px; font-family: tahoma,arial; height: 26px; padding-top: 2px;">View SlideShare <a style="text-decoration: underline;" title="View Twitter's Strategy to Survive on SlideShare" href="http://www.slideshare.net/chriszach/twitters-strategy-to-survive-presentation?type=powerpoint">presentation</a> or <a style="text-decoration: underline;" href="http://www.slideshare.net/upload?type=powerpoint">Upload</a> your own. (tags: <a style="text-decoration: underline;" href="http://slideshare.net/tag/twitter">twitter</a> <a style="text-decoration: underline;" href="http://slideshare.net/tag/strategy">strategy</a>)</div>
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		<title>Should the government save Tesla from a short (funding) circuit?</title>
		<link>http://www.chriszach.com/2008/12/05/should-the-government-save-tesla-from-a-short-funding-circuit/</link>
		<comments>http://www.chriszach.com/2008/12/05/should-the-government-save-tesla-from-a-short-funding-circuit/#comments</comments>
		<pubDate>Fri, 05 Dec 2008 19:30:42 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Auto]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Startups]]></category>
		<category><![CDATA[bailout]]></category>
		<category><![CDATA[chrysler]]></category>
		<category><![CDATA[feature]]></category>
		<category><![CDATA[ford]]></category>
		<category><![CDATA[GM]]></category>
		<category><![CDATA[new york times]]></category>
		<category><![CDATA[startup]]></category>
		<category><![CDATA[Tesla]]></category>

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		<description><![CDATA[Randall Stross wrote an article in the New York Times recently asking whether Tesla should receive the $400 million in low-interest federal loans it has requested. The money would come from a $25 billion loan package the government initially earmarked &#8230; <a href="http://www.chriszach.com/2008/12/05/should-the-government-save-tesla-from-a-short-funding-circuit/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Randall Stross wrote an <a href="http://www.nytimes.com/2008/11/30/business/30digi.html" target="_blank">article</a> in the New York Times recently asking whether Tesla should receive the $400 million in low-interest federal loans it has requested. The money would come from a $25 billion loan package the government initially earmarked for improving fuel efficiency, but which now may be necessary just to keep the Detroit companies afloat.</p>
<p>(For a concise summary of Detroits economic woes over the last few decades and through the recent loan requests, read <a href="http://topics.nytimes.com/top/reference/timestopics/subjects/c/credit_crisis/auto_industry/index.html" target="_blank">here</a>.)</p>
<p>The government has two fundamentally different questions on its hands in making these loan decisions.</p>
<div class="wp-caption alignleft" style="width: 378px"><img style="max-width: 800px;" title="Car Company CEOs at Bailout Hearing" src="http://graphics8.nytimes.com/images/2008/12/05/business/05auto01-600.jpg" alt="" width="368" height="196" /><p class="wp-caption-text">Car Company CEOs at Bailout Hearing</p></div>
<p>For the Big (and shrinking) Three, the question is,</p>
<p><big></big><strong>&#8220;Should the government bail out an industry that, regardless of the current recession, is responsible for driving itself to the brink of bankruptcy because of poor strategic decisions in product offering and labor management?&#8221;</strong></p>
<p>For Tesla, the question is,</p>
<p><big></big><strong>&#8220;Should the government bail out a high-tech startup that perhaps overreached in its goals for reinventing the automobile power system?&#8221;</strong></p>
<div id="attachment_142" class="wp-caption alignleft" style="width: 310px"><img class="size-full wp-image-142 " title="Tesla Roadster" src="http://www.chriszach.com/wp-content/uploads/2008/12/tesla_roadster.jpg" alt="Tesla Roadster" width="300" height="225" /><p class="wp-caption-text">Tesla Roadster</p></div>
<p>While all the companies concerned are &#8220;US automobile manufacturers&#8221;, the two questions are drastically different in reasoning.</p>
<p>Many <a href="http://www.nytimes.com/2008/11/19/opinion/19romney.html?scp=17&amp;sq=auto%20bankruptcy&amp;st=cse" target="_blank">have argued</a> that bankruptcy is just the medicine Detroit needs to cure its financial woes. Others feel the painful restructuring process will do more damage to the local and national economies and related industries than is worth suffering, including the auto executives requesting the assistance.</p>
<p>I think the correct response lies somewhere in between. Now that the government has significant leverage over the auto companies, let&#8217;s use this bargaining position to our advantage. The EPA has always butted heads with auto industry lobbyists over fuel economy standards. Now the government can write the standards on its own terms. For example, we could model new standards after those in Europe with regulated CO2 emissions.</p>
<p>I&#8217;d like to avoid bankruptcies, if only for consumer psychological reasons. Consumers will avoid purchasing cars from bankrupt companies, and this will only exacerbate market share losses to foreign competitors.</p>
<p>But if Congress needs to send Detroit back home a couple more times (driving in their hybrids!) until they return with appropriately detailed and significant plans for their use of the loans, so be it.</p>
<p>Tesla is in a separate universe from the established companies. With its small size, it does not have the gravity in the national economy and its failure won&#8217;t send the US plummeting into an economic black hole.</p>
<p>On the other hand, its lofty vision of selling all-electric autos is a force far beyond its fleet size. While the sale of a few hundred Tesla roadsters will not make a significant impact on greenhouse gas emissions, the same bunch of battery-powered cars will exert undeniable pressure on the Big Three to respond with similar offerings.</p>
<p>Sure, Tesla&#8217;s only product costs $100,000 and is far out-of-reach for most Americans. But consumers will look at that vehicle and then walk into a Ford, GM, or Chrysler dealership and ask for the same thing at a third of the price. They&#8217;ll figure that with the R&amp;D capabilities and scale of a major auto manufacturer, a plug-in auto at a reasonable price should be feasible.</p>
<p>Let&#8217;s face it. <a href="http://blog.wired.com/cars/2008/12/bailout-or-bank.html" target="_blank">History shows</a> that American auto companies lack the foresight to take longer-term, strategic factors (like the inevitable rise in cost of oil) into consideration when they do research and design vehicles. So, if they don&#8217;t possess the internal initiative to develop cleaner vehicles, then maybe Tesla is just the thorn in their sides we need.</p>
<p>Is it worth $400 million in loans to keep Tesla in place as a carrot to lead Detroit?</p>
<p>I think that is some produce that will really produce.</p>
<p>(Sorry, I couldn&#8217;t resist!)</p>
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		<title>My Brakes Aren&#8217;t Squeeling, But Detroit Is</title>
		<link>http://www.chriszach.com/2008/11/14/my-brakes-arent-squeeling-but-detroit-is/</link>
		<comments>http://www.chriszach.com/2008/11/14/my-brakes-arent-squeeling-but-detroit-is/#comments</comments>
		<pubDate>Fri, 14 Nov 2008 09:35:34 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Auto]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[bailout]]></category>
		<category><![CDATA[chevrolet]]></category>
		<category><![CDATA[chevy]]></category>
		<category><![CDATA[chrysler]]></category>
		<category><![CDATA[detroit]]></category>
		<category><![CDATA[ford]]></category>
		<category><![CDATA[fuel economy]]></category>
		<category><![CDATA[greenhouse gases]]></category>
		<category><![CDATA[kyoto protocol]]></category>
		<category><![CDATA[new york times]]></category>
		<category><![CDATA[oil]]></category>
		<category><![CDATA[thomas friedman]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=72</guid>
		<description><![CDATA[The automobile industry has continuously improved sound suppression in its vehicles to the point where engineers now build mechanisms into cars that purposefully introduce engine noise into the cabin, returning some of the driver&#8217;s aural feedback that had been insulated &#8230; <a href="http://www.chriszach.com/2008/11/14/my-brakes-arent-squeeling-but-detroit-is/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>The automobile industry has continuously improved sound suppression in its vehicles to the point where engineers now build mechanisms into cars that <em>purposefully</em> introduce engine noise into the cabin, returning some of the driver&#8217;s aural feedback that had been insulated away.</p>
<p>But this post isn&#8217;t about that kind of automobile noise. This is about the noise emanating from Detroit in regards to the future of our nation&#8217;s decimated auto industry and how we &#8212; yes we, the people and our government &#8212; will be responsible for keeping the industry afloat.</p>
<p>Thomas Friedman opened an article in the New York Times, called <a title="How to Fix a Flat by Thomas Friedman" href="http://www.nytimes.com/2008/11/12/opinion/12friedman.html" target="_blank">&#8220;How to Fix a Flat&#8221;</a>, on the subject with this:</p>
<blockquote>
<div>Last September, I was in a hotel room watching CNBC early one morning. They were interviewing Bob Nardelli, the C.E.O. of Chrysler, and he was explaining why the auto industry, at that time, needed $25 billion in loan guarantees. It wasn’t a bailout, he said. It was a way to enable the car companies to retool for innovation. I could not help but shout back at the TV screen: “We have to subsidize Detroit so that it will innovate? What business were you people in other than innovation?” If we give you another $25 billion, will you also do accounting?</div>
</blockquote>
<p>As usual, Friedman&#8217;s ideas were thought-provoking. He received 594 comments on the article before commenting was closed.</p>
<p>Friedman paints a picture where auto executives steered their companies away from any long-term competitiveness toward short-term fixes and Michigan&#8217;s legislators shielded the industry from the regulation that would have forced it to compete globally.</p>
<p>And now the industry just isn&#8217;t asking for votes in its favor it&#8217;s asking for billions in financial support. See the industry&#8217;s latest innovation below in a comic by Signe Wilkinson.</p>
<div class="wp-caption alignnone" style="width: 409px"><img class=" " title="Detroits Latest Plug-In Design" src="http://cache.boston.com/bonzai-fba/Third_Party_Graphic/2008/11/10/sw1110d__1226335960_4650.jpg" alt="Detroits Latest Plug-In Design" width="399" height="241" /><p class="wp-caption-text">Detroit&#39;s Latest Plug-In Design</p></div>
<p>Or Nick Anderson&#8217;s comic take:</p>
<div class="wp-caption alignnone" style="width: 409px"><img class=" " title="Catch Detroit" src="http://cache.boston.com/bonzai-fba/Third_Party_Graphic/2008/11/11/and1111d__1226421529_2568.jpg" alt="Catch Detroit" width="399" height="286" /><p class="wp-caption-text">Catch Detroit</p></div>
<p>I think it is the gift of a truly talented cartoonist to create comics like these, images that make the viewer laugh out of one side of his mouth while he winces with the other. These comics are painfully entertaining.</p>
<p>Friedman unfortunately chose to close the essay with a tired cliche: that all the auto industries need for redemption is a year of leadership from Apple&#8217;s Steve Jobs.</p>
<p>While I have deep respect for Mr. Jobs and his achievements leading Apple to design some of the most popular products of this generation, the problems facing Detroit are larger than any one person can repair.</p>
<p>The fundamental, underlying market mechanisms that steer the behavior of the American auto industry are like, well, a buggy GPS system &#8212; they told the industry to turn left in the middle of a bridge and now the industry is through the guardrail and plunging headfirst into the abyss. (For a visual, refer again to Nick Anderson&#8217;s comic above.)</p>
<p>Why are the product offerings of the Big (but shrinking) Three so out of line with current consumer demands? Because the companies tuned their product lines to produce the greatest possible short-term profit, without regard to their long-term global competitiveness.</p>
<p>When oil was cheap and carbon even cheaper (aka free), it made economic sense to build the most expensive vehicle a customer would buy, because the pricier the vehicle, the larger the profits. And by the way, this is America, and in America, we like to get a lot for our dollar, so the bigger the vehicle, the better. It&#8217;s the same game that restaurants are playing with ever-increasing portion sizes, in a way.</p>
<p>Cheap oil refines into cheap fuel, and cheap fuel does not provide much financial incentive for consumers to purchase fuel-efficient vehicles.</p>
<p>Free carbon (dioxide) means that the emission of greenhouse gases has no cost, and this leads to a similar outcome as cheap fuel, because fuel-efficiency and greenhouse gas emissions are related (inversely).</p>
<p>The problem is that <a title="Cost of the Iraq War" href="http://www.nationalpriorities.org/costofwar_home" target="_blank">oil isn&#8217;t cheap</a> (the falling prices are only temporary) and greenhouse gas emissions aren&#8217;t free. Ultimately, greenhouse gas emissions have a cost and the price is paid by the environment in the form of climate change.</p>
<p>So, Detroit has been shielded from economic reality in the US by a curtain of cheap oil and cheap carbon. Suddenly the curtain is pulled back and, uh-oh, Detroit is caught on stage with its pants around its ankles.</p>
<p>It turns out that where Detroit&#8217;s competitors live &#8212; primarily Japan, Korea, and Europe &#8212; fuel is a few times more costly and greenhouse gas emissions are regulated by the Kyoto Protocol. The competitors have been preparing for the automobile market of the future for decades, but the Big Three were thrown into reality over the course of about half a product development cycle, and what a cold shower of reality it was.</p>
<p>Yes, the US has <a title="CAFE on Wikipedia" href="http://en.wikipedia.org/wiki/Corporate_Average_Fuel_Economy" target="_blank">Corporate Average Fuel Economy</a> (CAFE) standards, but I won&#8217;t even bother to dive into that controversy. Let us just agree that the regulations haven&#8217;t prepared Chevy, Ford, and Chrysler for today&#8217;s sudden market reality. After all, it was CAFE that laid the red carpet for the arrival of minivans and SUVs to displace place of wagons. Wagon, as &#8220;passenger cars&#8221;, were required to have higher fuel economy than minivans and SUVs, as &#8220;light trucks&#8221;.</p>
<p>In the end, the US was lacking the necessary indicators of cost to influence purchasing behaviors towards sustainable automobile designs. Additionally, the stock market rewarded short-term performance, so the auto companies had no incentive to take responsibility and guarantee their own long-term competitive strength. Since the industry was blind and could not look forward to plan for its own future, we &#8212; the US people and our government &#8212; are now responsible for taking the industry by the hand and saving it from running into a wall of bankruptcy.</p>
<p>The government may soon step in with financial aid, it looks like we the people might all be proud new owners of auto industry stock. Of course, that stock looks less like a stork carrying a bundle of joy and more like a burning, stinking bag on the doorstep.</p>
<p>Just don&#8217;t step on it.</p>
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		<title>I&#8217;ll take what&#8217;s behind door #3</title>
		<link>http://www.chriszach.com/2008/11/03/ill-take-whats-behind-door-3/</link>
		<comments>http://www.chriszach.com/2008/11/03/ill-take-whats-behind-door-3/#comments</comments>
		<pubDate>Tue, 04 Nov 2008 00:45:47 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Government]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[BusinessWeek]]></category>
		<category><![CDATA[economy]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=60</guid>
		<description><![CDATA[BusinessWeek published a story yesterday with three growth scenarios for the outcome of the current financial downturn. I&#8217;m with the author in hoping for the third scenario &#8212; innovative growth. In this scenario, the country&#8217;s investments in research (bioengineering bacteria &#8230; <a href="http://www.chriszach.com/2008/11/03/ill-take-whats-behind-door-3/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>BusinessWeek published a story yesterday with three growth scenarios for the outcome of the current financial downturn. I&#8217;m with the author in hoping for the third scenario &#8212; innovative growth.</p>
<p>In this scenario, the country&#8217;s investments in research (bioengineering bacteria to produce cellulosic biofuels, for example) pay off and we are able to increase our exports to the rest of the world.</p>
<p>The key factor, though, is that the product must be manufactured in the US if we want to reduce our trade deficits and subsequently our borrowing. Biofuel processing will probably always be somewhat localized, as the cost of transport is high, and we aren&#8217;t likely to have surplus fuel anytime soon as large as our oil appetite is today. However, we can produce the bacteria, fungus, or other microorganisms in the US and export them to plants around the world.</p>
<p>Here&#8217;s the <a title="The U.S. Economic Crisis: Three Growth Scenarios" href="http://www.businessweek.com/bwdaily/dnflash/content/nov2008/db2008112_957646.htm" target="_blank">BusinessWeek article</a> and here is my <a title="Math for an Innovation Nation" href="http://www.chriszach.com/2008/10/19/math-for-an-innovation-nation/" target="_blank">original post</a>.</p>
<p><em>Update:</em> I just found <a title="Innovate out of the Economic Downturn" href="http://www.businessweek.com/innovate/content/oct2008/id20081027_851140.htm" target="_blank">another BusinessWeek article</a> with four ways the country can use innovation to help the economy recover:</p>
<ul>
<li>Inject capital</li>
<li>Think global</li>
<li>Focus on public programs</li>
<li>Support talent</li>
</ul>
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		<title>Math for an Innovation Nation</title>
		<link>http://www.chriszach.com/2008/10/19/math-for-an-innovation-nation/</link>
		<comments>http://www.chriszach.com/2008/10/19/math-for-an-innovation-nation/#comments</comments>
		<pubDate>Sun, 19 Oct 2008 22:58:22 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[Science]]></category>
		<category><![CDATA[election]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Technology]]></category>

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		<description><![CDATA[The recent economic turmoil has the nation looking for short-term tactics to right the sinking financial ship. While my own (shrinking) 401(k) and IRA accounts are quantitative testament to how important fixing the markets is to me personally, in this &#8230; <a href="http://www.chriszach.com/2008/10/19/math-for-an-innovation-nation/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>The recent economic turmoil has the nation looking for short-term tactics to right the sinking financial ship. While my own (shrinking) 401(k) and IRA accounts are quantitative testament to how important fixing the markets is to me personally, in this post I&#8217;d like to focus attention on a longer-term strategy for achieving US economic strength.</p>
<p>As the New York Times addresses in the recent article <a title="Rivals’ Visions Differ on Unleashing Innovation" href="http://www.nytimes.com/2008/10/17/us/politics/17innovate.html?_r=1&amp;hp=&amp;pagewanted=all" target="_blank">&#8220;Rivals’ Visions Differ on Unleashing Innovation&#8221;</a>, the financial crisis is diverting attention in the upcoming election from the candidates&#8217; science and innovation policies to their approaches for fixing the economy today. Since the media suffers from attention deficit disorder and can only devote coverage to one issue at a time, I&#8217;ll use my blog to reach the masses (mini-masses?) and share the importance of innovation to the US&#8217;s future.</p>
<p>First, I&#8217;ll simplify the process of national innovation to the highest degree possible. Check out this 1st-grade-math graphic I created:</p>
<div class="wp-caption alignnone" style="width: 334px"><img title="Innovation Math" src="http://farm4.static.flickr.com/3049/2956121970_8a8db5145d.jpg" alt="Innovation Math" width="324" height="115" /><p class="wp-caption-text">Innovation Math</p></div>
<p>Let&#8217;s break this equation down.</p>
<p>For the US to remain an innovation leader, the country needs money to be spent on research and development combined with talented people to do the work and discover breakthroughs.</p>
<p><strong>Show me the money</strong></p>
<p>Where&#8217;s the money come from? It is a combination of government and corporate research investment. If you&#8217;d like to compare the Presidential candidates on their technology investment policies, read <a title="NYT: Obama vs McCain on tech &amp; science innovation" href="http://elections.nytimes.com/2008/president/issues/technology.html" target="_blank">here</a>. Both candidates support making the federal R&amp;D tax credits permanent, which is important for encouraging corporate investment. But Obama supports significantly more government investment than McCain, and I think Obama has it right. One example: Obama supports the investment of $150 billion over 10 years in developing clean technology.</p>
<p>Many groundbreaking technological advances were achieved on the back of government investment in space, defense, and university basic research &#8212; fields like computing and the <a title="ARPANET on Wikipedia" href="http://en.wikipedia.org/wiki/ARPANET" target="_blank">Internet</a>, <a title="NIH Funds are for Research" href="http://www.wired.com/medtech/health/news/2006/12/72206" target="_blank">medicine and nanotechnology</a>, and transportation technology like RADAR. (Note to avoid angry emails: I didn&#8217;t say the government <em>invented</em> the computer, just that its investment advanced the progress.) When there is no clear connection between the basic scientific research and a commercialization opportunity with positive R&amp;D ROI, the government is needed to provide the initial investment. The government then receives its ROI when companies later commercialize the progress in research, create jobs, and pay taxes.</p>
<p>The argument for just <em>how </em>the government should manage this investment in innovation is complicated, so I won&#8217;t attempt to solve that problem in this post. However, you can hear some interesting perspectives in this <a title="Podcast on US innovation and the election" href="http://nature.edgeboss.net/download/nature/nature/podcast/extras/election-2008-09-18.mp3?ewk13=1" target="_blank">podcast</a> from the journal Nature regarding the upcoming election and national innovation policy. Here are couple takeaways to pique your interest:</p>
<ul>
<li>Idea to create a new National Innovation Foundation to holistically manage innovation strategy for the US</li>
<li>Countries like Taiwan, Japan, China, UK, Germany, and Singapore have national innovation strategies, but the US does not</li>
<li>Over the past 8 years, the number of computer science graduates in the US has declined by 50%</li>
</ul>
<p><strong>It&#8217;s the people, stupid</strong></p>
<p>Now, let&#8217;s move on to the people side of the equation. This is why I really wanted to write this post.</p>
<p>All that money won&#8217;t do any good if it isn&#8217;t paying and funding the research of talented, educated workers. Undoubtedly, you&#8217;ve heard by now horrific statistics, like &#8220;China is producing 10 times more engineers than the USA.&#8221; While numbers like this might be a stretch &#8212; read <a title="About that engineering gap..." href="http://www.businessweek.com/smallbiz/content/dec2005/sb20051212_623922.htm" target="_blank">this article</a> from BusinessWeek about the apples and oranges comparison &#8212; there is no doubt that global competitiveness is higher than ever before.</p>
<p>We need to get serious about changing the status quo and take real action to influence youth culture and increase the attractiveness of careers in science and technology. If we want to strengthen national innovation, why don&#8217;t we first get innovative with science advocacy? According to the above podcast, there are hundreds of programs across K-12 education advocating science, but let&#8217;s face it:</p>
<p>Children and teens are not the most receptive to ideas of what is cool and important coming from the classroom.</p>
<p>Children and teens learn what is popular and desirable from their social relationships with their peers.</p>
<p>These programs aren&#8217;t effective enough yet because <em><strong>the marketing is wrong. </strong></em>Let&#8217;s look at this problem as a business case study and see if we can find some insight that educators are missing.</p>
<p>(I wrote previously about the importance of science education and strategies for making science interesting in <a title="Dad + Science = Me" href="http://www.chriszach.com/2008/06/15/dad-science-me/" target="_blank">this post</a>. Here, I&#8217;ll take a different approach to a similar problem.)</p>
<p>You&#8217;re the CEO of a company &#8212; let&#8217;s call it SciTechSchool Co. &#8212; and your business model is this: for every student you encourage to be passionate about science and technology and graduate with a related degree, your company makes $100,000. Woah! What a business opportunity!</p>
<p>(I don&#8217;t know what the government&#8217;s marginal benefit is for each additional scientist or engineer, but it&#8217;s reasonable, if not conservative, to think these people might pay an additional $100k in taxes over their lifetimes.)</p>
<p>Hm&#8230; How do you show kids that science is interesting? Do you offer after-school programs to teach them more about science after they&#8217;ve had a full day at school already? No, that obviously won&#8217;t work.</p>
<p>Maybe, instead of trying to push science at school, you look for ways to slip science into kids&#8217; everyday lives? How do you make science a part of youth social fabric? You make small alterations to what kids are already doing, and without them even recognizing it, they&#8217;ll be using science regularly.</p>
<p>Let&#8217;s use video games as an example, because we know they garner a lot of youth attention. Say Halo is the game of choice. Want to encourage electrical engineering? Players must fix the virtual wiring in their weapons and suit after being hit before they will work again. Chemical engineering? Players collect chemical components throughout the game and then mix them in precise amounts for regenerative medicine. Mechanical engineering? Players must design their own protective gear and truck armor, balancing strength and weight for the best performance. Computer engineering? Players must program booby traps to capture the enemy, like a knockout gas that is discharged when a sensor detects an intruder.</p>
<p>Video games often involve problem solving by design, all your company needs to do is alter these problems a bit towards science. And this is just one example, the same principle could be applied to other youth pastimes, as well. How about a simple programming language on a mobile phone or a bicycle built for modifications and upgrades?</p>
<p>Let&#8217;s change the way we think about science education. If business won&#8217;t provide the toys, gear, games, and websites kids need to be science-minded naturally, then let&#8217;s create an agency to evaluate and designate &#8220;SciTech&#8221; products. Then, companies can advertise the benefit to parents, <em>and </em>we let them claim additional tax credits for the development of these products.</p>
<p>It&#8217;s due time we get innovative about keeping this country innovative.</p>
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		<title>No help navigating toward a purchase</title>
		<link>http://www.chriszach.com/2008/07/17/no-help-navigating-toward-a-purchase/</link>
		<comments>http://www.chriszach.com/2008/07/17/no-help-navigating-toward-a-purchase/#comments</comments>
		<pubDate>Fri, 18 Jul 2008 04:10:20 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[shopping reviews GPS]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=23</guid>
		<description><![CDATA[Garmin is known for its talent in building a wide range of navigation devices, for purposes from driving to fishing to flying to hiking. But its aptitude for direction-giving starts to weaken when it comes to pre-purchase research on the &#8230; <a href="http://www.chriszach.com/2008/07/17/no-help-navigating-toward-a-purchase/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a title="Garmin.com" href="http://www.garmin.com" target="_blank">Garmin</a> is known for its talent in building a wide range of navigation devices, for purposes from driving to fishing to flying to hiking. But its aptitude for direction-giving starts to weaken when it comes to pre-purchase research on the company website.</p>
<p>I was doing some research recently into GPS solutions for flying as my father is training for his sport pilot license in pursuit of piloting his new <a title="Powered parachutes on Wikipedia" href="http://en.wikipedia.org/wiki/Powered_parachute" target="_blank">powered parachute</a>. Surfing around Garmin&#8217;s site, I was surprised to see the lack of support it provides for making a shopping decision. It&#8217;s not easy to pick the right device &#8212; in the automotive category alone, there are at least 31 different GPS devices from which to choose.</p>
<p>Although not unique in its lapse, I believe this sort of marketing shortcoming is entirely inexcusable. The most advanced shopping feature is a side-by-side comparison tool. How about a product advisor that asks questions about how I&#8217;m going to use my GPS or what <a title="Retrevo.com GPS product advisor" href="http://www.retrevo.com/s/gps" target="_blank">features</a> are important and then <a title="Wize.com GPS advice" href="http://wize.com/gps-devices/t8686-automobiles" target="_blank">recommends</a> the best options?</p>
<div class="wp-caption aligncenter" style="width: 510px"><a title="Garmin shopping site by clzcyclone, on Flickr" href="http://www.flickr.com/photos/chriszach/2746016048/"><img title="Garmin.com shopping" src="http://farm4.static.flickr.com/3219/2746016048_4224c8b9b4.jpg" alt="Garmin shopping site" width="500" height="383" /></a><p class="wp-caption-text">Want to navigate me to the best one?</p></div>
<p>I understand that Garmin does not retail its own products, but that shouldn&#8217;t keep it from helping me select the perfect product from its lineup at <a title="Garmin.com" href="http://www.garmin.com" target="_blank">Garmin.com</a> so I can go buy it at a <a title="buy the perfect GPS here" href="http://www.bestbuy.com" target="_blank">nearby electronics store</a>.</p>
<p>After all, who should be more helpful and knowledgeable regarding a product line than the company who designs and builds it? No doubt everyone in their marketing department could help me pick the right product if I met them over a beer at a local bar. But they can&#8217;t help me on their own company website?</p>
<p>This is a missed pre-sales opportunity, without a doubt. If I get to this site, I am already interested in Garmin&#8217;s products. Garmin needs to seize this opportunity and make sure that I find the right product from its lineup. Scaring me with a massive grid of options is as likely to send me clicking to a competitor as it is to present the best choice.</p>
<p>Keep the shopping simple. Don&#8217;t miss an opportunity to educate the customer on why they should by your product. 3 is better than 30 when it comes to encouraging the customer to make a decision and purchase.</p>
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		<title>What can whiteboard do for you? 3 tips for results higher than sniffing a dry-erase marker</title>
		<link>http://www.chriszach.com/2008/06/19/what-can-whiteboard-do-for-you-3-tips-for-results-higher-than-sniffing-a-dry-erase-marker/</link>
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		<pubDate>Thu, 19 Jun 2008 09:26:21 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Startups]]></category>
		<category><![CDATA[Chicago]]></category>
		<category><![CDATA[funding]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[startup]]></category>
		<category><![CDATA[venture capital]]></category>
		<category><![CDATA[whiteboard]]></category>

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		<description><![CDATA[I was fortunate to sneak the Chicago MIT Enterprise Forum&#8216;s Whiteboard Challenge into my schedule Tuesday night. I&#8217;m about to take off on a fishing trip with my dad at Milton Lake, far, far up in Saskatchewan, Canada, and I &#8230; <a href="http://www.chriszach.com/2008/06/19/what-can-whiteboard-do-for-you-3-tips-for-results-higher-than-sniffing-a-dry-erase-marker/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I was fortunate to sneak the <a title="MIT Enterprise Forum Chicago website" href="http://www.mitefchicago.org/" target="_blank">Chicago MIT Enterprise Forum</a>&#8216;s Whiteboard Challenge into my schedule Tuesday night. I&#8217;m about to take off on a fishing trip with my dad at <a title="Milton Lake Lodge maps" href="http://www.miltonlakelodge.com/maps.html" target="_blank">Milton Lake</a>, far, far up in Saskatchewan, Canada, and I had planned on driving back to Iowa that night to pack for the trip. However, I decided at the last minute to push back my highway-time, and now I&#8217;m sure I made the right choice.</p>
<p>Here&#8217;s the description of the event from MITEF:</p>
<blockquote><p><span style="font-family: Verdana;">Come for the excitement!</span></p>
<p><span style="font-family: Verdana;">Come for the thrill of the competition!</span></p>
<p><span style="font-family: Verdana;">Come to find out about some of the most innovative ideas in Chicago!</span></p>
<p><span style="font-family: Verdana;">Join the Chicago innovation community as we celebrate the best and brightest new ideas that will shape our future.   Come cheer on 15 <em>[actually 13] </em>carefully selected presenters as they compete for a $5000 cash prize! <em>[Split amongst the top 3 places: $3k, $1.5k, $500]</em><br />
</span></p>
<p><span style="font-family: Verdana;">The presenting finalists will have 5 minutes and a whiteboard to describe their innovative concept in front of a panel of Chicago&#8217;s most experienced judges and an audience of 200 <em>[I heard about 141 showed up]</em>.  No powerpoints, no props, no kidding.</span></p>
<p><span style="font-family: Verdana;">As a participant, you&#8217;ll be a part of the process as your vote, over your mobile phone <em>[if you had reception in the auditorium]</em>, will account for 20% of the total overall score. </span></p>
<p><span style="font-family: Verdana;">The Whiteboard Challenge is the most exciting innovation event in Chicago and you don&#8217;t want to miss out.</span></p></blockquote>
<p>The winning presentation was delivered by Dan Masterson for the Guardian Angel Outlet. See a video of the concept demo <a title="Guardian Angel Outlet demonstration video" href="http://www.emdtech.com/outlet.html" target="_blank">here</a>.</p>
<p>Rather than talk give reviews of the concepts themselves in this quick post, I&#8217;m going to point out 3 helpful tips for delivering a less-formal whiteboard presentation as compared to a more-typical PowerPoint slide <span style="text-decoration: line-through;">sleepfest</span> presentation.</p>
<h3>1. Embrace the whiteboard&#8217;s unique visual characteristics</h3>
<p>By nature, an image on a whiteboard appears gradually as the presenter draws it, one line at a time. This has advantages over a digital presenation where it&#8217;s easy to overwhelm the viewer with too much information too fast. It also adds a subconscious suspense component as the viewer waits to see what&#8217;s going to show up, like Pictionary on business steroids.</p>
<p>When you&#8217;re presenting in front of a whiteboard, add visual information to the board gradually, at approximately the rate you&#8217;re divvying oral information. What you want to avoid are the extremes: talking for 4 out of 5 minues without drawing anything (you&#8217;ll lose the viewer&#8217;s attention as their eyes drift around the room to the captivating carpet stain) or drawing a complicated graphic in silence for 3 minutes (you&#8217;ll overwhelm the viewer as soon as you start talking again because you&#8217;ll have so much to explain at once).</p>
<h3>2. Always write or draw the most important points on the board</h3>
<p>If you&#8217;re telling the audience how many lives your product will save, or how many 100&#8242;s of millions of future customers are lining up at your door step ready to buy (must be hard to sleep at night), then make sure you write this number down (and include the zeros for big numbers &#8212; it adds drama as you draw them out, one Cheerio at a time).</p>
<p>And make sure you write the company or product&#8217;s name on the board. This is probably the most important thing a viewer should remember, right?</p>
<h3>3. Watch game film &#8212; in this case, UPS commercials</h3>
<p>What can brown do for you? In this case, it can teach you how to give a strong presentation when you&#8217;re writing on a board.</p>
<p>The gentle, Bob Ross-with-straight-hair presenter in these commercials (<a title="International Shipping with UPS whiteboard video" href="http://www.youtube.com/watch?v=95EeUAvAba4" target="_blank">here</a>, <a title="Freight with UPS whiteboard video" href="http://www.youtube.com/watch?v=I0nki9O4ivo" target="_blank">here</a>, <a title="UPS whiteboard commercials" href="http://www.youtube.com/user/UPSWBCampaign" target="_blank">more here</a>, and <a title="Eternal Life with UPS whiteboard video" href="http://www.youtube.com/watch?v=9TzJhbCbL3k&amp;feature=related" target="_blank"><span style="text-decoration: line-through;">here</span></a>, and on UPS.com <a title="Whiteboard Headquarters on UPS" href="http://whiteboard.ups.com/" target="_blank">here</a>) can teach you a few presentation skills: even though you&#8217;re writing on a board, try to do as much talking as possible while facing the audience (people remember faces, not haircuts); draw neatly so that people can concentrate on the message (and not how you scribble like a 3rd grader); and finally, if you&#8217;re going to break tip #1 and draw something complex, at least do it right at the beginning so there aren&#8217;t interruptions to your flow for the rest of the presentation (the UPS guy gets a head start drawing during the preceding commercial, apparently).</p>
<h2>What can whiteboard do for you?</h2>
<p>$3,000, at least.</p>
<p>That&#8217;s a lot of dry erase markers.</p>
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		<title>Strategic Swiss cheese? Can&#8217;t let that Slide.</title>
		<link>http://www.chriszach.com/2008/06/10/strategic-swiss-cheese-cant-let-that-slide/</link>
		<comments>http://www.chriszach.com/2008/06/10/strategic-swiss-cheese-cant-let-that-slide/#comments</comments>
		<pubDate>Wed, 11 Jun 2008 01:22:20 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Startups]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[business model]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[Slide]]></category>
		<category><![CDATA[social network]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=11</guid>
		<description><![CDATA[It&#8217;s an oft-stated reality that confluence of low cost, simplicity, and speed in developing web applications has made it easier than ever for a new competitor to launch on to the scene and grab an opportunity or fill an emerging &#8230; <a href="http://www.chriszach.com/2008/06/10/strategic-swiss-cheese-cant-let-that-slide/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s an oft-stated reality that confluence of low cost, simplicity, and speed in developing web applications has made it easier than ever for a new competitor to launch on to the scene and grab an opportunity or fill an emerging niche.</p>
<p>The relatively low risks to launching a new Internet business, compared to physical ventures with higher capital requirements, also leads to exciting, experimental ventures that can afford to launch in a less-than-perfected state and then polish and revise their product as users provide real-world feedback.</p>
<p>But these same qualities that attract attention of aspiring startups, like honey for entrepreneurial bees, also leads to the recurring bubbles and hype that seem inextricably tied to the Internet business world.</p>
<p>The low up-front investment requirements and accompanying cheap maintenance costs lead to ventures with uncertain, and often completely unknown, revenue prospects. But this itself is not the problem. I won&#8217;t dispute that a business with hundreds of thousands or millions of passionate users has a realistic possibility of eventually discovering a method to monetize those customers &#8212; even if that business model is not apparent up-front.</p>
<p>The problem is that a profit-producing business model is not the only wrench missing from these companies&#8217; strategic toolboxes. On the contrary, some of these ventures are so far from defensible profitability, they&#8217;re bringing a standard wrench to a metric party.</p>
<p>Let&#8217;s look at <a title="Slide" href="http://www.slide.com/" target="_blank">Slide</a>, the social network widget company, as an example. In its fourth round of financing, they <a title="Slide raises $50 million" href="http://www.techcrunch.com/2008/01/18/slide-gets-their-huge-valuation-and-raises-50-million/" target="_blank">raised $50 million</a>, valuing the company at around $550 million. They just <a title="Slide's new office" href="http://www.techcrunch.com/2008/06/04/slide-opens-sales-office-in-new-york-seeks-to-justify-huge-valuation/" target="_blank">opened an office</a> in New York City from which to sell more advertising. If you need more background on Slide, read <a title="Slide's profile on Crunchbase" href="http://www.crunchbase.com/company/slide" target="_blank">here</a>.</p>
<p>As I said earlier, the problem for Slide isn&#8217;t necessarily that they haven&#8217;t cracked the humongous money nut that is their <a title="Slide's monthly viewers" href="http://www.slide.com/advertise" target="_blank">170 million unique monthly viewers</a>. Hearsay evidence says that their CPMs aren&#8217;t anything spectacular. But they will probably figure this out eventually.</p>
<p>The problem for Slide isn&#8217;t that they don&#8217;t already make tons of cash off their sky-high viewership numbers.</p>
<p>The problem for Slide is that they <em>aren&#8217;t going to last long enough to solve the business model puzzle.</em></p>
<p>Let&#8217;s grab a few of Michael Porter&#8217;s 5 Forces out of the strategic toolbox and start wrenching on the broken machine that is Slide &#8212; let&#8217;s say, <strong><span style="color: #ff0000;">barriers to entry</span>, <span style="color: #339966;">threat of substitutes</span>, <span style="color: #0000ff;">and degree of rivalry</span></strong>, for starters.</p>
<h3><span style="color: #ff0000;"><strong>Barriers to Entry</strong></span></h3>
<p>The barrier to entry in Slide&#8217;s industry, producing widgets for social networks, is like a speed bump in front of a monster truck. The driver <em>might </em>feel it, if he&#8217;s sitting just right.</p>
<p>Brand identity:</p>
<p>Almost nonexistent. No user cares who wrote the tool that allows them to chest bump their friends. They just care that they can now do it online and no longer have to risk pecular injury or social embarrassment should their super chest bump end in a super pile of flailing arms and legs.</p>
<p>Capital requirements:</p>
<p>Lunch money. It doesn&#8217;t cost anything to put your application on a social network and the network does the hosting for you. You might even have change left over for a rectangular piece of lunchroom pizza.</p>
<h3><span style="color: #339966;"><strong>Threat of substitutes</strong></span></h3>
<p>Switching costs:</p>
<p>Again, almost nonexistent. What keeps me from uninstalling your application from my profile and never using it again? The years of experience I&#8217;ve accumulated and deep integration of my workflow with your software? Oh wait, that&#8217;s Photoshop. Nope, I can learn a new application in the time it takes to super fart on a friend.</p>
<h3><span style="color: #0000ff;"><strong>Degree of rivalry</strong></span></h3>
<p>Product differences:</p>
<p>Does Slide possess a unique ability in the industry to design a widget user interface that revolutionizes the marketplace, a la the iPod in a sea of mediocre MP3 players? Nope. Their viewer advantage is due to moving first, network effects, and questionable practices in recruiting users&#8217; friends to add an application. But now that Facebook, for example, has cracked down on runaway app invites and is redesigning the profile page layout, Slide&#8217;s previous advantages have melted away like a chocolate bar errantly placed near my laptop&#8217;s cooling fan. (I swear it&#8217;s about to burn up.)</p>
<p>Now Slide needs to rely on actual product development talent to provide useful, long-term solutions for their customers &#8212; not flash-in-the-pan fads, which will never scale into a large, predictable revenue stream. Investing in venture capital is already like gambling. Slide&#8217;s investors have either steel balls or empty skulls to want to scale up the risks even greater and bet big on a company, like Slide, whose fortunes ride on something as unpredictable and finicky as consumers&#8217; flavor-of-the-week poking preference.</p>
<p>Not to mention that the social networks themselves can quickly duplicate Slide&#8217;s applications on a whim and erase Slide&#8217;s business model. The next day, what were the basis of an entire company are now one of a hundred features of someone else&#8217;s product.</p>
<p><strong>Sliding into home (aka The Conclusion)</strong></p>
<p>If you&#8217;ve made it this far, it&#8217;s should be sufficiently clear that the strategic flat tire that will drag many Web 2.0 companies off the information super highway and into the ditch of dot-com blowouts isn&#8217;t simply their lack of a business model.</p>
<p>The fact that companies like Slide can build huge viewership numbers isn&#8217;t a freestanding sign of success. McDonald&#8217;s gives away millions of free toys every year. But with every one, it&#8217;s selling a burger-like hockey puck or nuggets that taste like chicken. And making money off of them, too.</p>
<p>Right now, Slide&#8217;s products are the equivalent of Happy Meal toys I didn&#8217;t ask for. If I show up at Facebook and find a Kung Fu Panda figurine in my Inbox, I&#8217;ll probably have fun with it for a while. I might even tell my friends to get one so we can start a big plastic-throwing fight.</p>
<p>But just because you&#8217;re good at getting millions of people to play with your free toys for a while doesn&#8217;t mean you&#8217;re the next Google.</p>
<p>Slide, if you&#8217;re listening, remember this:</p>
<p>You need to do something <em>unique</em> and <em>useful.</em></p>
<p>Uniqueness is different than novelty. Novelty wears off quickly because it&#8217;s replaced quickly. Uniqueness comes from solving a problem in a way no one else can.</p>
<p>Usefulness is different than full of users. Making decisions expressly to grow your viewership, when you aren&#8217;t making much money off viewers, is aiming at the wrong target. Aim to be useful, first, to just a small number of people, and your audience will grow as everyone realizes your product is indispensable.</p>
<p>Be unique and useful first, and eventually you will find your proverbial chicken-flavored nugget of gold.</p>
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		<title>B is for Brand and for Blog and for Booyah!</title>
		<link>http://www.chriszach.com/2008/06/05/b-is-for-brand-and-for-blog-and-for-booyah/</link>
		<comments>http://www.chriszach.com/2008/06/05/b-is-for-brand-and-for-blog-and-for-booyah/#comments</comments>
		<pubDate>Thu, 05 Jun 2008 13:06:12 +0000</pubDate>
		<dc:creator>Chris Zach</dc:creator>
				<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[personal branding]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://www.chriszach.com/?p=9</guid>
		<description><![CDATA[I&#8217;ve been working on the outline of a presentation for a client and thought I&#8217;d post it here for sharing. The Internet as been creating many opportunities for small companies (including sole proprietors) to act bigger than they could afford &#8230; <a href="http://www.chriszach.com/2008/06/05/b-is-for-brand-and-for-blog-and-for-booyah/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been working on the outline of a presentation for a client and thought I&#8217;d post it here for sharing.</p>
<p>The Internet as been creating many opportunities for small companies (including sole proprietors) to act bigger than they could afford in the offline world, and the branding world is no exception.</p>
<p>My client is a successful, talented, and established artist. He is looking for help in differentiating himself from the abundant competition going forward. Considering his openness to innovation and taking a unique path from typical artists, I believe his biggest opportunities for differentiation are not in the content of a future painting but in establishing himself as a brand that encompasses his artwork and extends far beyond it.</p>
<p>This presentation will focus on leveraging the power of the Internet to create a brand with much further reach than could be achieved by an individual offline.</p>
<p>Please feel free to borrow what is useful (as I&#8217;ve borrowed from others to create this) and leave any comments if you think I&#8217;ve left something out.</p>
<p>I&#8217;m particularly looking for some strong examples of small businesses or individuals who&#8217;ve created a well-known brand online &#8212; ideally outside of the tech industry, to prove that you don&#8217;t have to <em>work</em> in tech to <em>use</em> technology to your brand advantage.</p>
<p>OUTLINE</p>
<ul>
<li>Why do I need to build a brand?
<ul>
<li>What is the Internet&#8217;s role in branding?</li>
<li>How does this brand extend into the real world?</li>
</ul>
</li>
<li>Why build a dialogue and a community?
<ul>
<li>How do I build a dialogue and a community online?</li>
<li>How does this extend into the real world?</li>
</ul>
</li>
</ul>
<p><em>IN PROGRESS</em></p>
<ul>
<li>What are examples of (personal) brands built online?</li>
<li>What are examples of dialogues and communities built online?</li>
<li>What is my brand?</li>
</ul>
<p>PRESENTATION NOTES</p>
<p><strong>Why do I need to build a brand?</strong></p>
<ul>
<li>People do not connect to products or services.
<ul>
<li>They connect to the brand accompanying a product or service.</li>
</ul>
</li>
<li>Consumers have too many choices &#8212; a brand provides differentiation</li>
<li>Perceived value beyond the basic commodity level is carried in the brand</li>
<li>The brand is the expectation or promise of value</li>
<li>A strong brand reduces the need to compete on price alone</li>
<li>A strong brand gives employees focus and a sense of purpose in their work</li>
</ul>
<p><strong>What is the Internet&#8217;s role in branding?</strong></p>
<ul>
<li>It&#8217;s easy to be visible on the Internet
<ul>
<li>You are able to publish up-to-date information whenever you want</li>
<li>The information is available to anyone with Internet access around the world</li>
</ul>
</li>
<li>Information on the Internet is largely <em>persistent</em>
<ul>
<li>Once it is created, it exists &#8220;forever&#8221;</li>
<li>A piece of information only has to be published once for it to be communicated continuously</li>
<li>Example
<ul>
<li>In the analog world, a story about the inspiration for a print must be told individually to each customer, or broadcast in a newsletter
<ul>
<li>After its initially delivered, its power to impact additional customers falls off quickly</li>
</ul>
</li>
<li>In the digital world, the same story is published once but lives onward, easily being forwarded to others, referenced in links, and arrising in search results
<ul>
<li>A larger audience can be reached and in serendipitous ways</li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
<li>People increasingly look to the Internet first to learn about a company before making a purchase or to answer a question
<ul>
<li>Your website will be the first impression for many potential customers &#8212; what do you want it to say about you?</li>
</ul>
</li>
<li>Digital information is easy to share with others
<ul>
<li>Nothing builds a brand more intimately or effectively than a recommendation from a trusted friend or family member</li>
</ul>
</li>
<li>Your Internet branding machine is working while you are sleeping
<ul>
<li>You can take a vacation half way around the world to New Zealand, but your brand can still be growing as, for example, a blog post you wrote sparks discussion on a much-debated topic</li>
</ul>
</li>
<li>The Internet can bring your products to life in a way that is not possible on paper or through words
<ul>
<li>Videos, slideshows, and capturing navigation add interest and depth to information</li>
</ul>
</li>
<li>Most popular tools for online branding
<ul>
<li>Blogs, online videos (YouTube), social networks (Facebook), websites, email newsletters</li>
</ul>
</li>
</ul>
<p><strong>How does online branding work offline?</strong></p>
<ul>
<li>All content created for online publication can be repurposed for printing or presentations
<ul>
<li>Offer to be a presenter at banquets, art shows, fundraisers, conservation group meetings &#8212; anywhere you can share knowledge and be seen by potential customers</li>
<li>A blog post forces you to think through an experience, event, activity, or piece of knowledge and put it into words</li>
<li>This composed, thoughtful perspective is then prepared next time the topic comes up at a banquet, art show, dinner, or interview</li>
</ul>
</li>
<li>Writings can be distributed in print magazines and newspapers or with purchases</li>
</ul>
<p><strong>Why build a dialogue and a community?</strong></p>
<ul>
<li>Fans, customers, friends, and colleagues are an important marketing vehicle for your brand
<ul>
<li>What they say about you is crucial to the shaping and publicizing of your brand</li>
</ul>
</li>
<li>Communicating with people in a dialogue rather than talking at them engages and compells them
<ul>
<li>These people are much more likely to share your brand with their family and friends</li>
</ul>
</li>
</ul>
<p><strong>How do I build a dialogue and a community online?</strong></p>
<ul>
<li>Be yourself</li>
<li>Be compelling to your audience, open, authentic, consistent, transparent, and well-known
<ul>
<li>People forgive mistakes and differences in opinion when the speaker is sincere and honest</li>
</ul>
</li>
<li>Share and talk about your own passions
<ul>
<li>The topic won&#8217;t have impact if it&#8217;s something you don&#8217;t love</li>
</ul>
</li>
<li>Be a teacher
<ul>
<li>Share with people from your unique knowledge and experiences</li>
<li>If you give away something of value, the receiver feels valued</li>
</ul>
</li>
<li>Ask questions
<ul>
<li>To learn what customers want</li>
<li>To learn from others&#8217; experiences</li>
</ul>
</li>
<li>Use your influence
<ul>
<li>Use your name, publicity, and network to reach out and help others</li>
</ul>
</li>
<li>Be open to contact
<ul>
<li>Publish an email address and answer all emails within 24 hours</li>
</ul>
</li>
<li>Share a common cause with the community
<ul>
<li>Chances are you share a common passion outside of your business connection with your customers
<ul>
<li>Examples: conservation, environmentalism, green living</li>
</ul>
</li>
<li>Designate a place for these people to meet and share ideas and experiences
<ul>
<li>Social network, blog</li>
</ul>
</li>
<li>Make it easy for the community to share what they&#8217;re doing with their friends and spread the brand</li>
</ul>
</li>
</ul>
<p><strong>How do I take online dialogue and community offline?</strong></p>
<ul>
<li>Meet in-person with customers beyond purchasing decisions
<ul>
<li>Have important, engaged customers visit the studio and see Larry at work
<ul>
<li>They will more than make up for the time required with their recommendations to new customers</li>
</ul>
</li>
<li>Talk about more than the artwork when giving presentations
<ul>
<li>What do you care about?</li>
<li>People will see who you are as a whole person (your personal brand), not just a painting-creator</li>
</ul>
</li>
</ul>
</li>
</ul>
<p><strong>What are examples of personal brands?</strong></p>
<ul>
<li>Gary Vaynerchuk
<ul>
<li>Took a wine store and made it undeniably unique in personality</li>
<li>He does not try to appeal to everyone &#8212; that would only water down his brand and his uniqueness
<ul>
<li>He is himself and people appreciate it</li>
</ul>
</li>
<li>He gives a face and a personality to what is otherwise an impersonal experience &#8212; buying wine online</li>
<li>He does all he can to engage with his fans
<ul>
<li>Answers all emails</li>
<li>Encourages people to write</li>
</ul>
</li>
</ul>
</li>
<li><em>Looking for more great examples! (Particularly outside of the tech industry)</em></li>
</ul>
<p><strong>What are examples of dialogues and communities built online?</strong></p>
<p><em>In progress</em></p>
<p><strong>What is my brand?</strong></p>
<p><em>Will work through this exercise with the client</em></p>
<p>Some sources at which you might take a peak:</p>
<p><a title="The Brand Gap - presentation" href="http://www.slideshare.net/coolstuff/the-brand-gap/" target="_blank">The Brand Gap</a></p>
<p><a title="First Impressions, Marketing, Brand, and Participation - presentation" href="http://www.slideshare.net/helgetenno/firstimpression-marketing-brand-and-participants" target="_blank">First Impressions, Marketing, Brand, and Participants</a></p>
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